Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tracy Lundergan

NAPLES

Summary

Dynamic sales and marketing professional with a proven track record at Gifted, excelling in customer service and relationship building. Skilled in developing innovative PR strategies and securing media coverage, I thrive in fast-paced environments. Known for my reliability and strong problem-solving abilities, I consistently enhance customer experiences and drive business success.

Overview

2021
2021
years of professional experience

Work History

Sales Associate

Gifted
08.2015 - 05.2020
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.

Owner

TLCPR (Tracy Lundergan Communications + Public Relations)
1999 - 2001
  • Managed all aspects of client services

Account Executive

Sheila King Public Relations
10.1994 - 05.1999
  • Assisted in the development of annual PR/marketing plan that aligned with overall business objectives.
  • Secured positive media coverage through effective press release distribution and media outreach strategies.
  • Coordinated special events, achieving high levels of attendee satisfaction and generating publicity opportunities.
  • Wrote press materials and delivered presentations to media representatives.
  • Developed innovative marketing and PR strategies.
  • Supervised and monitored media purchasing from media outlets.
  • Produced and distributed brochures, newsletters and press kits.
  • Conducted media relations and responded to media requests for information.

Education

High School Diploma -

Glenbrook South High School
Glenview, IL

No Degree -

Eastern Illinois University
Charleston, IL

No Degree - Marketing

Loyola University of Chicago
Chicago, IL

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Listening skills
  • Excellent people skills
  • Reliable and punctual
  • Multi-tasking strength
  • Relationship building
  • Flexible schedule

Timeline

Sales Associate

Gifted
08.2015 - 05.2020

Account Executive

Sheila King Public Relations
10.1994 - 05.1999

Owner

TLCPR (Tracy Lundergan Communications + Public Relations)
1999 - 2001

High School Diploma -

Glenbrook South High School

No Degree -

Eastern Illinois University

No Degree - Marketing

Loyola University of Chicago

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