Summary
Overview
Work History
Education
Skills
Timeline
Generic

Trae Miller

Toledo,OH

Summary

Dependable [Job Title] successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments. Motivated [Job Title] with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.

Overview

5
5
years of professional experience

Work History

Server

Buffalo Wild Wings
07.2019 - Current
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maximized table turnover rate by efficiently managing reservations and seating arrangements.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.

Progress Assistant

Amazon
02.2022 - 11.2023
  • Increased efficiency by implementing new processes and providing administrative support to management.
  • Streamlined office operations for enhanced productivity with organized filing systems and task prioritization.
  • Enhanced team communication through effective scheduling, meeting coordination, and correspondence management.
  • Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
  • Supported business growth by assisting in marketing campaigns and coordinating events.
  • Collaborated effectively with cross-functional teams to achieve shared goals in a timely manner.

Education

High School Diploma -

Four County Career Center
Archbold, OH
05.2020

Skills

  • Order Management
  • Guest Engagement
  • Safe Food Handling
  • Professional Appearance
  • Relationship Management
  • Food Sales and Promotion
  • Hospitality Service Expertise
  • Suggestive Selling
  • Point of Sale Operation
  • Service Prioritization
  • Quality Control
  • Sales Techniques

Timeline

Progress Assistant

Amazon
02.2022 - 11.2023

Server

Buffalo Wild Wings
07.2019 - Current

High School Diploma -

Four County Career Center
Trae Miller