Dedicated shift lead with expertise in staff training and operational oversight. Known for resolving customer inquiries effectively and fostering a collaborative team environment to achieve business goals.
Overview
5
5
years of professional experience
Work History
Shift Lead
Cinnabon
5900 Sugarloaf Pkwy
10.2025 - 03.2026
r
Supervised daily operations to ensure efficient workflow and adherence to safety standards.
Trained new team members on product preparation and customer service protocols.
Assisted in inventory management, tracking supplies, and minimizing waste.
Shift Leader
Taco Bell
928 Buford Dr
08.2024 - 10.2025
Supervised daily operations, ensuring compliance with health and safety standards.
Trained and mentored new team members, fostering a collaborative work environment.
Managed inventory levels, optimizing stock to reduce waste and enhance efficiency.
Implemented cash handling procedures, ensuring accurate transactions and financial reporting.
Shift Lead
Taco Bell
1191 U.s. 31 N Petoskey MI
11.2022 - 08.2024
Implemented procedures to enhance product quality and consistency during peak hours.
Collaborated with management to develop promotional strategies for seasonal offerings.
Monitored staff performance, providing feedback to improve service delivery and teamwork.
Resolved customer inquiries and complaints promptly, ensuring a positive experience.
Warehouse Assistant
Affilite Nutra
4467 Park Dr
11.2020 - 11.2022
Coordinated inventory management and ensured accurate stock levels through systematic tracking.
Streamlined order fulfillment processes, enhancing efficiency in shipping and receiving operations.
Trained new staff on warehouse protocols, fostering a culture of safety and teamwork.
Implemented quality control measures to reduce errors during picking and packing stages.