Summary
Overview
Work History
Education
Skills
Timeline
Generic

Trai Cease

lawrenceville

Summary

Dedicated shift lead with expertise in staff training and operational oversight. Known for resolving customer inquiries effectively and fostering a collaborative team environment to achieve business goals.

Overview

5
5
years of professional experience

Work History

Shift Lead

Cinnabon
5900 Sugarloaf Pkwy
10.2025 - 03.2026

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  • Supervised daily operations to ensure efficient workflow and adherence to safety standards.
  • Trained new team members on product preparation and customer service protocols.
  • Assisted in inventory management, tracking supplies, and minimizing waste.

Shift Leader

Taco Bell
928 Buford Dr
08.2024 - 10.2025
  • Supervised daily operations, ensuring compliance with health and safety standards.
  • Trained and mentored new team members, fostering a collaborative work environment.
  • Managed inventory levels, optimizing stock to reduce waste and enhance efficiency.
  • Implemented cash handling procedures, ensuring accurate transactions and financial reporting.

Shift Lead

Taco Bell
1191 U.s. 31 N Petoskey MI
11.2022 - 08.2024
  • Implemented procedures to enhance product quality and consistency during peak hours.
  • Collaborated with management to develop promotional strategies for seasonal offerings.
  • Monitored staff performance, providing feedback to improve service delivery and teamwork.
  • Resolved customer inquiries and complaints promptly, ensuring a positive experience.

Warehouse Assistant

Affilite Nutra
4467 Park Dr
11.2020 - 11.2022
  • Coordinated inventory management and ensured accurate stock levels through systematic tracking.
  • Streamlined order fulfillment processes, enhancing efficiency in shipping and receiving operations.
  • Trained new staff on warehouse protocols, fostering a culture of safety and teamwork.
  • Implemented quality control measures to reduce errors during picking and packing stages.

Education

High School Diploma -

Hiram High School
Hiram, GA
05-2020

Skills

  • Customer service focus
  • Employee training
  • Guest service
  • Team motivation
  • Conflict resolution
  • Staff supervision
  • Work delegation
  • Sales proficiency
  • Staff motivation
  • Quality control
  • Inventory management
  • Shift leadership
  • Cash handling
  • Problem-solving
  • Team leadership

Timeline

Shift Lead

Cinnabon
10.2025 - 03.2026

Shift Leader

Taco Bell
08.2024 - 10.2025

Shift Lead

Taco Bell
11.2022 - 08.2024

Warehouse Assistant

Affilite Nutra
11.2020 - 11.2022

High School Diploma -

Hiram High School