Trang Lee
Stuart,FL
Summary
Energetic professional in hospitality, known for high productivity and efficient task completion. Possess specialized skills in customer service, order accuracy, and time management. Excel in communication, teamwork, and adaptability, ensuring exceptional dining experiences for guests.
Overview
11
11
years of professional experience
Work History
Server/ Bartender
The Cooper
Palm Beach Gardens, Florida
02.2024 - 01.2025
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Prepared drinks according to standard recipes.
- Delivered food orders promptly and courteously.
Manager
Posh Nails & Spa
Stuart, Florida
04.2023 - 06.2024
- Ensured compliance with regulatory requirements and industry standards.
- Conducted performance reviews for team members.
- Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Ensured compliance with industry regulations and company policies.
- Analyzed customer feedback data to develop action plans for improving .
Server/Bartender
Tavern 101
Agoura Hills, California
04.2014 - 02.2023
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Provided excellent customer service to ensure satisfaction.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Prepared drinks according to standard recipes.
- Stayed informed about daily specials, new menu items, promotions.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
Bartender/Server
Tavern 1
Malibu, California
05.2016 - 08.2020
- Adhered to state regulations regarding serving alcohol responsibly.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Provided drink suggestions to customers based on their preferences.
- Cleansed glasses with sanitizing solution after each use.
- Checked identification cards for proof of age prior to serving alcohol beverages.
- Maintained inventory of liquor, beer, wine, and other beverage items.
Education
Hotel, Motel, And Restaurant Management
Glendale Community College
Glendale, CA05-2012
Skills
- Cash handling
- Inventory management
- Regulatory compliance
Timeline
Server/ Bartender
The Cooper
02.2024 - 01.2025
Manager
Posh Nails & Spa
04.2023 - 06.2024
Bartender/Server
Tavern 1
05.2016 - 08.2020
Server/Bartender
Tavern 101
04.2014 - 02.2023
Hotel, Motel, And Restaurant Management
Glendale Community College