Tranya Alexander
Detroit,MI
Summary
A dedicated Medical Receptionist who works productively with diverse personalities and experienced in busy clinical settings. Knowledgeable in scheduling, records and front desk management. A reliable and dedicated person who takes pride in my work ethics. Top-notch abilities in reception and clerical work. Equipped to handle fast-paced office operations with continuous flow of patients and assignments. Meticulous in completing assignments and always ready to help team members.
Overview
2
2
years of professional experience
Work History
Medical Receptionist
Park Family Healthcare
02.2023 - 12.2023
- Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner.
- Streamlined appointment scheduling for improved patient flow and reduced wait times.
- Ensured accurate record-keeping by diligently updating patient information and verifying insurance coverage.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
Dietary Aide
All Seasons West Bloomfield
06.2022 - 02.2023
- Improved patient satisfaction by providing high-quality meals tailored to their dietary needs and preferences.
- Assisted in the preparation of nutritious meals for patients with various medical conditions and dietary restrictions.
- Enhanced kitchen efficiency by maintaining a clean and organized workspace, ensuring timely meal production and delivery.
- Collaborated with healthcare professionals to develop individualized meal plans based on patient needs, resulting in better health outcomes.
Cashier
Wingstop
10.2021 - 06.2022
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Education
High School Diploma -
University High School
Ferndale, MI06.2023
Skills
- Medical Charting
- Records Management
- HIPAA Compliance
- Insurance Verification
- Mail Management
- Appointment Scheduling
- Appointment Setting
- Patient Scheduling
- Medical Records Management
- Front Desk Operations
- Documentation
Timeline
Medical Receptionist
Park Family Healthcare
02.2023 - 12.2023
Dietary Aide
All Seasons West Bloomfield
06.2022 - 02.2023
Cashier
Wingstop
10.2021 - 06.2022
High School Diploma -
University High School
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