Summary
Overview
Work History
Education
Skills
Timeline
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Travis Farida

West Bloomfield ,MI

Summary

Dynamic retail leader with proven success at Metro by T-Mobile, excelling in sales management and customer service. Expert in inventory control and budgeting, I drove revenue growth through innovative marketing strategies and a strong team culture. Skilled in hiring and training, I fostered high customer satisfaction and retention rates.

Overview

11
11
years of professional experience

Work History

Owner/Operator

Metro by T-Mobile
Saint Clair Shores, MI
06.2020 - Current
  • Managed daily operations of a high-volume wireless retail store with full accountability for performance, staffing, and compliance
  • Hired, trained, and supervised a team of 4 employees, promoting a culture of accountability and excellence
  • Developed and executed marketing strategies to drive store traffic and increase revenue
  • Maintained strong customer service standards, resulting in high customer retention and satisfaction
  • Oversaw inventory management processes to reduce shrinkage and maintain optimal stock levels
  • Created and maintained budgets, tracked expenses, and produced financial reports to support business goals

Retail Sales Associate

Metro by T-Mobile
Saint Clair Shores, MI
06.2014 - 06.2020
  • Promoted special offers and discounts to encourage additional purchases.
  • Researched competitive pricing strategies in order to remain competitive in the market place.
  • Answered customer queries about product features, warranties, prices.
  • Advised customers on additional products such as insurance plans, chargers, cases.

Education

High School Diploma -

Walled Lake Central
West Bloomfield, MI
06-2016

Skills

  • Sales management and customer service
  • Inventory control and retail operations
  • Hiring and training
  • Conflict resolution
  • Budgeting and forecasting

Timeline

Owner/Operator

Metro by T-Mobile
06.2020 - Current

Retail Sales Associate

Metro by T-Mobile
06.2014 - 06.2020

High School Diploma -

Walled Lake Central

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