Travis Gardner
Mr. Appliance of Central Oklahoma
Edmond
6
years of professional experience
Professional service technician with strong background in diagnostics, repairs, and maintenance of various systems and equipment. Proven ability to collaborate effectively within teams to meet and exceed targets. Demonstrates adaptability and reliability in dynamic work environments. Skilled in troubleshooting, customer service, and technical problem-solving.
Work History
Training Manager
3 Years 7 Months- Developed onboarding curriculum for appliance repair technicians, covering diagnostic procedures, service standards, and safety requirements.
- Trained new hires on repair documentation, warranty policies, and customer communication expectations.
- Evaluated technician performance and identified skill gaps for targeted coaching and refresher training.
- Coordinated hands-on training sessions across service, installation, and maintenance workflows.
Service Technician
2 Years 5 Months- Diagnosed appliance and television issues using testing tools and repair manuals.
- Repaired refrigerators, washers, dryers, ovens, and TVs with accurate component replacement.
- Installed new appliances and verified proper operation before completing service calls.
- Communicated repair findings and cost estimates clearly to customers.
Service Technician
4 Months- Maintained service records, parts usage, and warranty documentation with accuracy.
- Trained junior technicians on troubleshooting methods and safe repair practices.
- Coordinated parts ordering to reduce delays and improve service turnaround.
- Followed electrical and safety procedures during field repairs and in-home installations.
Education
Diploma - Appliance Repair
Diploma - Electronics
Associate of Arts - Humanities
Skills
New employee training
Program optimization
Training methods
Inventory stocking
Quality control
Installation and repair
Attention to detail
Preventive Maintenance
Work with minimal supervision
Valid Driver's license
Troubleshooting skills
Repair techniques
Timeline
Training Manager
Mr. Appliance of Central Oklahoma
04.2023 - CurrentRead More
Service Technician
Conn's Home Plus
11.2021 - 03.2022Read More
Service Technician
Anthony's TV and Appliance
03.2021 - 08.2023Read More
Metro Tech
Diploma from Appliance Repair
Read More
Metro Tech
Diploma from Electronics
Read More
Arkansas Tech University
Associate of Arts from Humanities
Read More