Summary
Overview
Work History
Education
Skills
Timeline
Generic

Travis Millspaugh

Roy,WA

Summary

Proven leader in operations and strategic planning with a solid track record from AA Asphalting, LLC and entrepreneurial ventures. Demonstrated excellence in contract management and operations management, achieving significant customer satisfaction and project completion standards. Skilled in fostering team performance and driving business growth through decisive action and strong interpersonal relationships.

Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.

Overview

29
29
years of professional experience

Work History

MANAGER

AA Asphalting, LLC
11.2015 - Current
  • Met with current and new customers for upcoming jobs.
  • Provided support for customers by addressing complaints quickly and efficiently, displaying exceptional customer service skills.
  • Managed daily operations including scheduling and budgeting, exhibiting excellent multitasking capabilities.
  • Assigned, prioritized, and delegated tasks and responsibility to departmental employees.
  • Offered constructive feedback to team members, boosting overall job performance.
  • Successfully completed complex projects on time while maintaining high-quality standards, showcasing strong project management abilities.
  • Maintained friendly and professional customer interactions.
  • Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
  • Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.

BUSINESS OWNER

Julie's Construction & Striping, LLC
06.2008 - 11.2015
  • Managed the daily operations related to customer service, inventory management
  • Negotiated contracts and agreements with business partners, vendors, and customers.
  • Established and maintained business relationships with local suppliers, and customers to boost business.
  • Oversaw staff by hiring and terminating, creating schedules, and job estimates
  • Consulted with customers to assess needs and propose optimal solutions.
  • Maintained a safe work environment by enforcing strict safety protocols and regularly updating staff on industry best practices.
  • Delivered exceptional results under tight deadlines by prioritizing tasks effectively and delegating responsibilities appropriately throughout the team.

BUSINESS OWNER

Julie's Construction Inc.
05.2006 - 11.2015
  • Helped build a new company from nothing.
  • Worked 7 days a week. 7am - 7pm for 2 years to grow customer clientele.
  • Managed the daily operations related to customer service, inventory management and estimating
  • Established and maintained business relationships with local suppliers to boost business.
  • Operated loaders to load customers with product.

FOREMAN

AA Asphalting, LLC
07.1996 - 05.2006
  • Led and trained lower-skilled employees in safe and productive work procedures.
  • Maintained company vehicles, equipment and tools in good working order.
  • Utilized backhoes, and paving equipment to complete project tasks.
  • Responsible for quality control and time management of all jobs

Education

High School Diploma -

Bethel High School
Graham
06-1996

Skills

  • Operations Management
  • Strategic Planning
  • Contract Management
  • Decision-making
  • Time management
  • Team leadership
  • Customer service
  • Shift scheduling

Timeline

MANAGER

AA Asphalting, LLC
11.2015 - Current

BUSINESS OWNER

Julie's Construction & Striping, LLC
06.2008 - 11.2015

BUSINESS OWNER

Julie's Construction Inc.
05.2006 - 11.2015

FOREMAN

AA Asphalting, LLC
07.1996 - 05.2006

High School Diploma -

Bethel High School

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