Travis Stephens
McLeansville,NC
Summary
Proven Territory Manager with a track record of driving revenue growth and market penetration for National Seating & Mobility. Excelled in building strategic partnerships and enhancing client relationships, leveraging skills in territory management and relationship building. Achieved significant sales goals by mastering product knowledge and customer satisfaction techniques.
Overview
21
21
years of professional experience
Work History
Territory Manager, ATP, RTS
National Seating & Mobility
Greensboro, NC
03.2013 - Current
- Expanded market presence by developing strategic partnerships.
- Enhanced client relationships through regular engagement and personalized service.
- Strengthened brand recognition through effective marketing strategies.
- Oversaw territory growth, implementing innovative strategies to capture market share.
- Cultivated relationships with key accounts in territory and provided support to drive customer satisfaction.
- Established successful account relationships by building rapport and maintaining consistent communication.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
Service Technician, RTS, ATP
Carolina Mobility & Seating
Greensboro, NC
05.2004 - 03.2013
- Repaired equipment efficiently to minimize downtime and improve productivity.
- Conducted routine maintenance for ensuring optimal operation of machinery.
- Improved customer satisfaction by resolving service requests promptly and professionally.
- Diagnosed issues accurately, facilitating timely repairs.
- Performed inspections to prevent future system failures.
- Enhanced equipment reliability with thorough troubleshooting and repairs.
- Delivered high-quality service, maintaining strong client relationships.
- Tested equipment post-repair to confirm functionality and reliability.
- Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.
Education
High School Diploma -
Eastern Guilford High School
Gibsonville, NC06-2000
Skills
- Territory management
- Sales strategy
- Market penetration
- Account management
- Client relationships
- Product knowledge
- Revenue growth
- Target achievement
- Problem solving
- Relationship building
- Customer satisfaction
- Order management
- Operations
- Staff training
- Staff evaluation
- Staff development
Timeline
Territory Manager, ATP, RTS
National Seating & Mobility
03.2013 - Current
Service Technician, RTS, ATP
Carolina Mobility & Seating
05.2004 - 03.2013
High School Diploma -
Eastern Guilford High School
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