Summary
Overview
Work History
Education
Skills
Certification
Timeline
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TRAVIS SUNIA

TRAVIS SUNIA

Brooklyn,NY

Summary

Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Assistant Manager

Merchants Gate
01.2019 - Current
  • Handled in-line customers in a polite, courteous, and efficient manner
  • Developed a system to track customer preferences and recommended products
  • Established processes for monitoring customer satisfaction levels
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations
  • Delegated work to staff, setting priorities and goals
  • Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.

Lead / Lead Bartender

Nickel&Diner
01.2017 - 03.2018
  • Upheld strict bar presentation standards for operational procedures, employees, and sanitation
  • Enhanced the bar's reputation by developing seasonal offerings and signature cocktails
  • Engaged guests with a friendly conversation to build bar loyalty and encourage repeat business
  • Followed alcohol awareness procedures to prevent intoxication and deal with intoxicated guests
  • Exceeded customer service expectations to earn positive feedback
  • Promoted a warm, fun atmosphere for guests and team members.

Army Medic

U.S. Army
06.2011 - 11.2014
  • Determined the best order of treatment for multiple patients by quickly assessing scene conditions and injury levels
  • Helped physicians begin immediate treatment by quickly conveying important vital statistics and treatments administered
  • Completed critical treatments, diagnostic assessments and monitoring during ambulance transportation
  • Handled needs of multiple individuals by successfully triaging and prioritizing care
  • Administered oral or injectable drugs and initiated IV lines to treat patient conditions
  • Helped office personnel with errands, paperwork and data entry
  • Administered drugs, orally or by injection and performed intravenous procedures.

Education

Bachelor of Science - Cybersecurity

Southern New Hampshire University
Manchester, NH
06.2025

Cloud Computing -

AWS Cloud Institute
03.2025

Skills

  • Customer Relations
  • Time Management
  • Technical Knowledge
  • Microsoft office
  • Power Point
  • Excel
  • Teams
  • Strong communication abilities
  • Customer Relationship Management
  • Problem-solving abilities
  • Interpersonal Communication

Certification

Salesforce Certified Administrator

Timeline

Assistant Manager

Merchants Gate
01.2019 - Current

Lead / Lead Bartender

Nickel&Diner
01.2017 - 03.2018

Army Medic

U.S. Army
06.2011 - 11.2014

Bachelor of Science - Cybersecurity

Southern New Hampshire University

Cloud Computing -

AWS Cloud Institute
TRAVIS SUNIA