Travonti Walker
Summary
Experienced Field Service Technician Lead with over 8 years at TekSync Technologies Inc. Proven track record in security operations with extensive experience as a Security Officer at Casino Queen and National Park Service. Certified in CompTIA Security+ with a strong focus on cybersecurity.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Lead Field Service Technician
Teksync Technologies
10.2016 - Current
- Installed, maintained, and repaired [specific equipment or systems], ensuring optimal performance and compliance with standards.
- Diagnosed and resolved [types of issues] by using advanced troubleshooting techniques and specialized tools.
- Provided exceptional customer service, addressing client concerns and providing clear explanations of technical issues.
- Documented all service activities, including repairs, maintenance, and parts used, contributing to accurate equipment history and planning.
- Managed time efficiently, handling multiple service calls and prioritizing urgent requests.
Security Officer
Casino Queen INC
08.2013 - 10.2016
- Monitored and secured premises by vehicle and foot to ensure the safety of patrons and staff.
- Conducted regular patrols and surveillance to prevent theft and unauthorized access.
- Responded to security incidents and emergencies promptly and effectively.
- Collaborated with local law enforcement agencies as needed.
Security Officer
National Park Service
06.2005 - 08.2013
- Monitored and secured premises by vehicle and foot to ensure the safety of patrons and staff.
- Conducted regular patrols and surveillance to prevent theft and unauthorized access.
- Responded to security incidents and emergencies promptly and effectively.
- Collaborated with local law enforcement agencies as needed.
Education
Bachelor of Science - Business Administration
Lindenwood University
St. Charles, MO05.2012
LevelUp Training & Apprenticeships
07.2024
Skills
- Technical Documentations
- Adaptability
- Installation and maintenance
- Time Management
- Troubleshoot and repair
- Problem Solving
- Wireshark
- Splunk
Certification
- CompTIA Security+
- Splunk Core User- In Progress
- AWS Cloud Practitioner- In Progress
Timeline
Lead Field Service Technician
Teksync Technologies
10.2016 - Current
Security Officer
Casino Queen INC
08.2013 - 10.2016
Security Officer
National Park Service
06.2005 - 08.2013
Bachelor of Science - Business Administration
Lindenwood University
LevelUp Training & Apprenticeships
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