Trayvis Manuel
Douglasville,GA
Summary
Dynamic Head Bartender and Bar Manager with proven expertise in staff training and supervision, and alcohol safety knowledge. At Johnny's New York Pizza, fostered a loyal customer base through attentive service and exceptional team leadership. Skilled in cash handling and creating efficient, welcoming environments, significantly enhancing customer satisfaction and repeat business.
Overview
10
10
years of professional experience
Work History
Head Bartender
L On North
04.2022 - 03.2024
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
- Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
- Monitored cash handling procedures to ensure accuracy in transactions while minimizing instances of theft or loss.
Head Bartender
Johnny's New York Pizza
08.2019 - 04.2022
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Legal Assistant
Christy Draper, LLC
08.2018 - 08.2019
- Filed court documents and legal pleadings with court clerk on behalf of attorneys.
- Organized documents to manage paper and electronic filing systems of clients.
- Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
Bar Manager
Johnny's New York Pizza
12.2013 - 08.2018
- Closed out cash register and prepared cashier report at close of business.
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
- Mentored and trained staff members to ensure exceptional customer service standards.
Education
No Degree - Communications
Middle Georgia College
Cochran, GASkills
- Staff Training and Supervision
- Alcohol Safety Knowledge
- Attentive service
- Cash handling expertise
Timeline
Head Bartender
L On North
04.2022 - 03.2024
Head Bartender
Johnny's New York Pizza
08.2019 - 04.2022
Legal Assistant
Christy Draper, LLC
08.2018 - 08.2019
Bar Manager
Johnny's New York Pizza
12.2013 - 08.2018
No Degree - Communications
Middle Georgia College