Treashelle Woods
Metairie,LA
Summary
Dynamic operations professional with a proven track record at GAT Airline Ground Support and previous profession, enhancing operational efficiency and customer satisfaction. Expert in problem-solving and teamwork, demonstrated through strategic cost-saving measures and fostering a positive work environment. Skilled in lean principles and safety oversight, achieving significant reductions in shrinkage rates.
Overview
13
13
years of professional experience
Work History
Operations Agent
GAT Airline Ground Support
10.2019 - Current
- Supported strategic planning efforts by providing input on operational considerations such as staffing levels and resource allocation.
- Implemented cost-saving measures by analyzing expenses, negotiating vendor contracts, and identifying inefficiencies in daily operations.
- Enhanced customer satisfaction with timely resolution of issues, clear communication, and follow-up on concerns.
- Maintained compliance with industry regulations by conducting regular audits and implementing corrective actions when necessary.
Deli Department Supervisor
Brookshire Grocery
06.2012 - 11.2016
- Monitored food quality closely throughout preparation stages from receiving shipments to production to presentation at the counter or display case.
- Delivered front-end support to staff during rush periods.
- Managed staff performance through regular evaluations, providing constructive feedback and coaching opportunities.
- Cultivated a positive work atmosphere prioritizing employee morale which resulted in low turnover rates high levels of satisfaction among team members.
- Organized and replenished deli inventory to ensure product availability and freshness.
- Managed and streamlined inventory ordering processes to ensure optimal stock levels and reduce waste.
Loss Prevention Specialist
Ross Dress for Less
06.2016 - 01.2020
- Reduced shrinkage rates by regularly reviewing inventory counts and addressing discrepancies promptly and effectively.
- Analyzed store layout for potential vulnerabilities, recommending improvements to reduce opportunities for theft.
- Responded swiftly to emergency situations within the store, ensuring customer and employee safety during incidents such as theft or disturbances.
- Performed regular audits of inventory levels, identifying discrepancies and taking corrective action where necessary.
Education
High School Diploma -
John Tyler HighSchool
Tyler, TX06.2011
Skills
- Operational efficiency
- Problem-solving
- Teamwork and collaboration
- Time management
- Problem-solving abilities
- Multitasking Abilities
- Excellent communication
- Lean principles
- Safety oversight
Timeline
Operations Agent
GAT Airline Ground Support
10.2019 - Current
Loss Prevention Specialist
Ross Dress for Less
06.2016 - 01.2020
Deli Department Supervisor
Brookshire Grocery
06.2012 - 11.2016
High School Diploma -
John Tyler HighSchool
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