Summary
Overview
Work History
Education
Skills
Timeline
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Treasure McDonald

Oakland,CA

Summary

Experienced with team leadership, bakery operations, and quality control for over 5+ years, I know how to utilizes effective communication and organizational skills to ensure smooth workflow and high product standards. With multiple years of customer service I have the ability to cater to customers needs.

Overview

8
8
years of professional experience

Work History

Bakery Team Lead

PAK'nSAVE
08.2024 - Current
  • Conducted regular equipment maintenance checks.
  • Optimized staffing schedules to ensure adequate coverage during peak hours while minimizing labor costs.
  • Collaborated with management to develop marketing strategies that increased foot traffic and overall sales.
  • Ensured a safe work environment by maintaining strict adherence to food safety guidelines and sanitation standards.
  • Reviewed financial reports regularly to identify areas for cost savings or revenue growth opportunities within the bakery department.
  • Resolved customer concerns quickly and professionally, resulting in increased loyalty and repeat business.

Bakery Clerk

PAK'nSAVE
07.2021 - Current
  • Packaged fresh baked goods daily, ensuring consistent high-quality products for customers.
  • Maintained tidy and organized work area to comply with cleanliness standards.
  • Helped train new employees on proper equipment usage and customer service best practices.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Checked expiration dates and rotated products to verify freshness and avoid spoilage.

Paint Associate

Home Depot
06.2020 - 06.2021
    • Increased store sales by offering personalized recommendations based on customer needs and preferences.
    • Suggested add-ons and additional item upselling to improve customer projects while increasing company profits.
    • Ensured a safe working environment by following proper procedures for handling, storing, and disposing of hazardous materials.
    • Managed paint mixing station diligently, achieving precise color matches according to customers'' specifications.

Cashier

Home Depot
06.2020 - 06.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.

Courtesy Clerk

Safeway
11.2017 - 02.2020
  • Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
  • Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
  • Helped customers take merchandise out of store and loaded items into vehicles.
  • Helped maintain a positive store image by keeping entranceways clean, clear, and welcoming for customers.

Education

Associate of Arts - Criminal Justice

Merritt College
Oakland, CA
12-2025

Skills

  • Store operations
  • Scheduling staff
  • Sanitation procedures
  • Food presentation
  • Color matching expertise
  • Upselling strategies
  • Customer service
  • Customer satisfaction
  • Food handling safety
  • Work ethic and integrity
  • Patience and empathy
  • Cash handling

Timeline

Bakery Team Lead

PAK'nSAVE
08.2024 - Current

Bakery Clerk

PAK'nSAVE
07.2021 - Current

Paint Associate

Home Depot
06.2020 - 06.2021

Cashier

Home Depot
06.2020 - 06.2021

Courtesy Clerk

Safeway
11.2017 - 02.2020

Associate of Arts - Criminal Justice

Merritt College

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Treasure McDonald