Upbeat Retail Professional experienced in sales and customer service. Enhanced customer satisfaction through advanced knowledge of fashion trends and commitment to welcoming service.
Efficient Friendly Hostess achieved high productivity by excelling in reservation management and dining area organization, improving guest experiences through effective communication and multitasking.
Overview
22
22
years of professional experience
Work History
Hostess
Red Lobster
Gurnee , Illinois
10.2025 - 01.2026
Greeted and seated guests in a timely manner.
Managed waiting list, seating all parties efficiently to optimize guest flow.
Answered phone inquiries to schedule and confirm reservations, record takeout orders, and address service questions promptly.
Scheduled reservations and communicated large group details to servers and managers for effective seating preparation.
Collaborated with servers to ensure smooth service transitions.
Supported team members during busy shifts to enhance efficiency.
Addressed guest inquiries and concerns professionally.
Responded appropriately to customer complaints, bringing major issues to attention of the manager on duty.
STYLE CONSULTANT
Target
Waukegan, USA
06.2023 - 11.2025
Created positive, open shopping environment to enhance customer experience.
Maintained organized fitting rooms and sales floor for seamless shopping.
Maintained fitting rooms and the sales floor, organizing spaces for easy shopping.
Gained experience in cashier duties and technical support.
Hostess
Texas Roadhouse
Gurnee , Illinois
07.2025 - 08.2025
Greeted guests warmly upon arrival, seating them promptly.
Greeted and seated guests promptly, enhancing overall dining experience in fast-paced environment.
Monitored wait times and communicated updates to guests, ensuring transparency and improving guest satisfaction.
Maintained cleanliness and organization of entrance and waiting areas, contributing to positive first impressions.
WAREHOUSE WORKER
Amazon
Waukegan, USA
06.2004 - 07.2024
Executed loading and shipping of products to ensure timely delivery to customers.
Managed receiving and organized inventory in designated storage areas for efficient access.
Moved heavy items to ensure efficient workflow in the warehouse.
Preparing orders for customers.
BACK OF THE HOUSE
Culverson
02.2022 - 08.2022
Operated fryers to prepare menu items efficiently.
Maintained a clean and safe working environment.
Restocked shelves with inventory items to ensure product availability.
Thrived in fast-paced environment to support kitchen operations.
Delivered orders as a runner during busy hours to enhance customer satisfaction.