Treina Smart
Las Vegas,NV
Summary
Certified Phlebotomy Technician skilled in high-volume venipuncture and mobile specimen collection, with a focus on patient identification and documentation accuracy. Experienced in balancing operational efficiency with quality care, ensuring adherence to safety and HIPAA standards. Brings additional healthcare administration expertise, enhancing attention to detail and compliance.
Overview
1
1
Certification
8
8
years of professional experience
Work History
Enrollment Representative
UNIVERSITY OF PHOENIX
01.2026 - Current
- Manage high-volume student communications, documentation, and administrative processes while maintaining accuracy, confidentiality, and service standards.
Technology Analyst, Crew Scheduling
AMERICAN AIRLINES
Dallas, TX
04.2023 - 02.2026
- Supported complex, time-sensitive airline operations through workforce coordination, data analysis, technology support, documentation, and cross-functional problem solving.
- Previously coordinated scheduling activities supporting more than 20,000 flight attendants across seven bases.
Phlebotomist II
QUEST DIAGNOSTICS
Dallas, TX
03.2025 - 10.2025
- Performed high-volume venipuncture and capillary collections while maintaining accuracy, patient safety, and service standards in a fast-paced laboratory environment.
- Supported daily patient volumes of 100+, balancing efficient collection workflows with individualized patient care.
- Verified patient identity, laboratory orders, test requirements, and specimen information prior to collection to minimize pre-analytical errors.
- Processed and prepared specimens according to testing requirements, including labeling, handling, storage, and preparation for laboratory transport.
- Maintained accurate patient and specimen records within laboratory information systems while protecting confidential health information.
- Supported quality-control and inspection-readiness requirements through accurate documentation and consistent adherence to laboratory procedures.
- Applied infection-control, bloodborne pathogen, HIPAA, and laboratory safety standards throughout all phases of specimen collection and processing.
Flight Attendant Crew Scheduler
AMERICAN AIRLINES
Dallas, TX
09.2022 - 04.2023
- Supported complex, time-sensitive airline operations through workforce coordination, data analysis, technology support, documentation, and cross-functional problem solving.
- Previously coordinated scheduling activities supporting more than 20,000 flight attendants across seven bases.
Mobile Phlebotomist
AMERICAN SPECIALTY LABS
Las Vegas, NV
01.2021 - 01.2022
- Provided mobile phlebotomy services throughout the Las Vegas area, performing blood collection in patient homes and designated collection locations.
- Verified patient identity and laboratory orders and ensured accurate point-of-collection specimen identification and labeling.
- Prepared and transported specimens according to laboratory requirements to preserve specimen integrity and support reliable testing.
- Maintained complete and accurate collection documentation while safeguarding protected health information.
- Independently coordinated appointments, supplies, travel, and specimen transportation to support timely laboratory processing.
- Delivered professional, patient-centered care while adapting collection techniques to individual patient needs.
Mobile Examiner / Phlebotomist
EXAMONE
Las Vegas, NV
01.2020 - 01.2022
- Conducted independent mobile phlebotomy and insurance examinations in residential, workplace, and approved community settings.
- Performed venipuncture, specimen collection, health screenings, and required examination procedures while maintaining a professional patient experience.
- Verified client identity, examination requirements, and collection instructions to ensure complete and accurate examinations.
- Prepared, labeled, packaged, and transported specimens in accordance with laboratory handling and chain-of-custody requirements.
- Managed field schedules, travel logistics, supplies, documentation, and specimen delivery independently.
- Maintained compliance with HIPAA, infection-control, bloodborne pathogen, and safety requirements in varied collection environments.
Phlebotomy Technician
HUNTRIDGE FAMILY CLINIC / THE CENTER
Las Vegas, NV
01.2020 - 12.2020
- Performed venipuncture and specimen collection in a community-based outpatient setting serving a diverse patient population.
- Verified patient identification and laboratory orders and prepared accurately labeled specimens for diagnostic testing.
- Supported specimen processing, documentation, and coordination of laboratory pickup and transportation.
- Maintained organized and appropriately stocked collection areas in accordance with infection-control and laboratory safety standards.
- Protected patient confidentiality and maintained accurate clinical documentation in accordance with HIPAA requirements.
- Provided compassionate care and clear communication throughout the collection process.
Eligibility Representative I
HUMANA
Las Vegas, NV
01.2019 - 01.2020
- Verified healthcare eligibility and member information while maintaining accurate records and protecting confidential health information.
- Researched and resolved discrepancies involving member records and eligibility information.
- Applied HIPAA and organizational privacy standards when handling sensitive healthcare information.
Education
Master of Business Administration -
University of Phoenix
09-2027
Bachelor of Science - Business
University of Phoenix
Skills
- Venipuncture and capillary collection
- Difficult draws and high-volume collections
- Mobile specimen collections
- Specimen processing and preparation
- Labeling and identification
- Specimen integrity management
- Packaging and transport logistics
- Chain of custody adherence
- Patient identification verification
- Order verification processes
- Patient education initiatives
- Health screenings and assessments
- Compassionate care delivery
- Confidentiality practices
- Laboratory information systems (LIS)
- Quality control measures
- HIPAA compliance
- Infection control protocols
- Bloodborne pathogens safety
- SOP compliance standards
- Clinical documentation accuracy
- Electronic health records management
- Microsoft Office proficiency
- Data entry accuracy and efficiency
Certification
- Certified Phlebotomy Technician, NCCT
- Nevada Phlebotomy License, [Exact License Classification, if applicable]
- Good Clinical Practice (GCP)
- HIPAA & Patient Confidentiality
- Bloodborne Pathogen & Infection-Control Training
Locations
- Dallas-Fort Worth, TX
- Las Vegas, NV
Timeline
Enrollment Representative
UNIVERSITY OF PHOENIX
01.2026 - Current
Phlebotomist II
QUEST DIAGNOSTICS
03.2025 - 10.2025
Technology Analyst, Crew Scheduling
AMERICAN AIRLINES
04.2023 - 02.2026
Flight Attendant Crew Scheduler
AMERICAN AIRLINES
09.2022 - 04.2023
Mobile Phlebotomist
AMERICAN SPECIALTY LABS
01.2021 - 01.2022
Mobile Examiner / Phlebotomist
EXAMONE
01.2020 - 01.2022
Phlebotomy Technician
HUNTRIDGE FAMILY CLINIC / THE CENTER
01.2020 - 12.2020
Eligibility Representative I
HUMANA
01.2019 - 01.2020
Master of Business Administration -
University of Phoenix
Bachelor of Science - Business
University of Phoenix