Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tremika Elisa Gardner-Tigner

Ellenwood,USA

Summary

Seeking a position in a competitive and growth oriented organization that will utilize and emphasize my professional skills in a devoted customer friendly atmosphere.

Overview

13
13
years of professional experience

Work History

Front Desk Lead/ Trainer

AICA
02.2018 - 05.2021
  • Lead and trained front desk staff on daily operations, customer service standards, and office procedures
  • Managed patient check-in/out, appointment scheduling, and insurance verification
  • Resolved patient concerns and ensured a positive experience
  • Maintained accurate records and reports for management review
  • Supported office efficiency and contributed to a team-oriented environment

Assistant Medical Driver Coordinator

Logisticare
12.2013 - 01.2017
  • Gather information from drivers in order to assist in customer transport
  • Handle a multi-line phone system effectively and efficiently
  • Maintain excellent customer service in a call center environment

ER Registration

Southern Regional Medical Center
01.2010 - 01.2013
  • Kept an accurate record of payments received and then provide patients' insurance companies with the proper paperwork that reflects all related transaction
  • Input patients information into a computer system and verify necessary physician referrals and insurance authorizations.

Area Tech

Xanitos
01.2008 - 01.2010
  • Clean and sanitize rooms for new patients.
  • Clean patient's rooms during their stay.

Education

Medical Assisting Program -

United Education Institute
Morrow, GA

High School Diploma -

Morrow High School
Morrow, GA

Skills

  • Administrative support
  • Scheduling
  • Appointment setting
  • Front office
  • Patient care
  • Medical terminology
  • Data entry
  • Office equipment
  • Medical billing/coding

Timeline

Front Desk Lead/ Trainer

AICA
02.2018 - 05.2021

Assistant Medical Driver Coordinator

Logisticare
12.2013 - 01.2017

ER Registration

Southern Regional Medical Center
01.2010 - 01.2013

Area Tech

Xanitos
01.2008 - 01.2010

Medical Assisting Program -

United Education Institute

High School Diploma -

Morrow High School

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Tremika Elisa Gardner-Tigner