Tremon Gougisha
Spring,TX
Summary
Dedicated and detail-oriented professional with a proven track record in recruiting and customer service, seeking the position of Remote VMS Delivery Specialist. Eager to leverage my experience and skills in talent assessment, VMS system utilization, and client coordination to facilitate successful candidate-client matches. Detail-oriented Tax Preparer with over 5 years of experience in tax preparation for numerous entities. Expert in managing paperwork for tax returns, extensions, tax planning calculations and write-ups. Quick to build rapport with clients leading to long-term business relationships. Results-driven professional with forward-thinking approach centered on company success and competitive growth. Demonstrated record of success in building successful teams and managing profitable operations.
Overview
25
25
years of professional experience
Work History
Owner/Operator
Infinite Designs And Apparel
03.2019 - Current
- Expanded e-commerce platform and achieved significant online sales growth, reflecting company's ability to adapt to changing consumer preferences.
- Successfully opening new retail locations and maintaining profitability in brick-and-mortar stores.
- Built loyal customer base with high customer retention rates and strong online presence with active social media followers.
- Established partnerships or collaborations with well-known designers, influencers, or other brands to create buzz and drive sales.
Tax Associate
JDA
01.2023 - 04.2023
- Prepared and reviewed various tax returns, including individual, corporate, partnership, and estate tax returns, while ensuring accuracy and adherence to tax laws.
- Assisted clients or the organization in developing tax-efficient strategies to minimize tax liabilities while maintaining compliance.
- Submitted tax returns, payments, and reports to tax authorities accurately and within specified deadlines.
- Educated clients or colleagues on tax-related matters, helping them understand tax implications and compliance requirements.
- Analyzed financial data, including income statements, balance sheets, and transaction records, to determine tax obligations and deductions.
Owner/Operator
Varsity Lounge
01.1999 - 02.2020
- Achieved consistent year-over-year revenue growth, indicating the bar's popularity and profitability.
- Built a loyal customer base with high customer retention rates and a strong local following.
- Maintained a reputation for excellent customer service and hospitality, leading to positive reviews and word-of-mouth recommendations.
- Actively participated in community events, charity fundraisers, or local initiatives, contributing positively to the neighborhood.
- Provided training and opportunities for staff development, resulting in a skilled and professional team.
Customer Service Representative Lead
Grainger Industrial Supply
01.2013 - 01.2016
- Provided guidance, support, and supervision to a team of customer service representatives, ensuring they deliver excellent customer support.
- Handled escalated customer issues and complex inquiries, demonstrating advanced problem-solving skills and ensuring satisfactory resolutions.
- Conduct training sessions for team members on company policies, products, and customer service best practices.
- Interacted with customers to address complex issues, build strong customer relationships, and handle VIP or high-value client accounts.
- Investigated and resolved customer inquiries and complaints quickly.
Education
Bachelor of Science - Business Administration And Management
Ferris State University
Big Rapids, MI12.1998
Skills
- Talent Evaluation
- VMS System Utilization
- Documenting and Record-Keeping
- Candidate-Client Coordination
- Customer Service Excellence
- Multitasking
- Digital Tools and Google Suite
- Strong Communication Skills
- Microsoft Office
- Attention to Detail
- Recruitment Expertise
- Problem Solving
Licenses
Texas Life Insurance Producer
Timeline
Tax Associate
JDA
01.2023 - 04.2023
Owner/Operator
Infinite Designs And Apparel
03.2019 - Current
Customer Service Representative Lead
Grainger Industrial Supply
01.2013 - 01.2016
Owner/Operator
Varsity Lounge
01.1999 - 02.2020
Bachelor of Science - Business Administration And Management
Ferris State University
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