TRENAE GORDON
Outgoing and friendly receptionist delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data-entry and database administration. Knowledgeable tech familiar with computer and business administrative operations. Dedicated to business success and adept at supporting all staff and customer needs.
Professional with comprehensive experience in front office operations, adept at managing high-volume environments with efficiency and poise. Known for strong communication skills, organizational abilities, and keen attention to detail. Collaborative team player focused on achieving results and adapting to changing needs seamlessly. Proficient in scheduling, customer service, and administrative support, ensuring smooth daily operations.
Work History
Receptionist
5 Years 9 Months- Operated multi-line telephone system to independently handle over 100 calls each day.
- Assisted over 70 customers via phone each day from 7:30 am - 7 pm.
- Greet customers, ascertain purpose of visit and direct them to appropriate staff
- Sorted, received and distributed mail correspondence between departments and personnel.
- Routed incoming mail and messages to relevant personnel without delay.
- Multi-line Telephone Systems
- Managed multi-line telephone system to efficiently handle over 100 calls daily.
- Provided assistance to over 70 customers via phone daily from 7:30 am - 7 pm.
- Time management
- Maintained clean and organized reception area to ensure welcoming environment for visitors.
- Security awareness
Education
High School Diploma
Bachelor of Science - Pre-law
- Dean's List