TRENICHA THOMAS
HILLSBOROUGH COUNTY CHILDREN'S SERVICES
Brandon,FL
28
years of professional experience
Manager with broad administrative experience spanning HR support, payroll administration, recruiting, performance coaching, and compliance tracking. Coordinates inventory, equipment, purchasing, vendor payments, facility requests, and emergency training to maintain efficient operations. Adds value through organized follow-through, clear communication, and dependable team support.
Work History
MANAGER
13 Years 6 Months- Recruit and hire qualified candidates to fill open positions.
- Lead team meetings, one-on-one coaching, and performance evaluations to provide feedback and development.
- Manages supervision of the personnel compliance section to ensure adherence to contractual program requirements for background screening, annual checks, and audits.
- Provide oversight on medium-size project tasks such as Fleet issued vehicles maintenance coordination, OnGuard badge access, Facilities maintenance work orders through EAM, Genetec building security access and creating service tickets Technology Service Center for the department.
- Create feedback surveys to develop action plans for accessing our service delivery.
- Coordinates employee emergency response (EER) training and assignments through EER Power BI. Annually maintain continuity of operations plan (COOP) with Emergency Management
- Manages inventory of administrative supplies, computer equipment, and mobile devices; communicates with IIO for hardware and troubleshooting issues, replacements, upgrades, and ordering of new equipment. Support Clerk of the Circuit Court for yearly capital asset inventory for countywide assets.
- Process payroll, resolve discrepancies, and provide instructional guidance; generated payroll reports using Oracle dashboard and submits adjustments for corrections or retroactive increases.
- Place orders for items from vendors to maintain inventory levels using Visa purchase card (Pcard) and reconciled expenditures through Oracle Expenses, ensuring compliance with procurement standards.
REVENUE AND ADMINISTRATIVE MANGER
2 Years 4 Months- Managed budget line items, tracked spending, approved expenditures, and processed invoice payments, ensuring financial compliance for assigned programs.
- Supervised and trained personnel, providing guidance and conducting performance reviews, resulting in improved team capabilities.
- Managed pet registration, rabies license tag distribution, and issuance of spay and neuter vouchers, and enhanced community animal care initiatives.
SENIOR ADMINISTRATIVE SPECIALIST
3 Years- Provided comprehensive administrative support to the Director and shelter/field operations staff to enhance operational efficiency.
- Processed employee status changes, performance evaluations, disciplinary actions, and healthcare and retirement inquiries via HRIS to support HR operations.
- Represented the department in human resources, civil service, procurement, and accounting, and managed execution of documentation requirements.
- Coordinated travel arrangements for staff members, facilitating timely and efficient travel experiences.
- Responded to public inquiries about pet services, fees, and county animal ordinances.
ADMINISTRATIVE SPECIALIST
2 Years 10 Months- Managed multiple calendars for managers, coordinating appointments to optimize scheduling and improve office efficiency.
- Organized training sessions, client meetings, team meetings, and events to enhance communication and collaboration among staff.
- Created personnel actions in human resource information system (HRIS) and employee database to streamline employee records management.
- Welcoming visitors to the office, responded to phone inquiries, and directed individuals to the appropriate departments.
- Processed incoming mail daily, categorizing it for efficient distribution or filing.
- Recorded and submitted employee timesheets accurately to facilitate timely payroll processing.
ANIMAL CONTROL OFFICER
1 Year 10 Months- Processed citations, prepared court dockets, and documented outcomes in Chameleon, contributing to effective enforcement of animal control regulations.
- Issued citations to citizens when reclaiming animals from shelter.
- Verified accuracy of bite incident reports prior to submission for processing and faxed reports to the Health Department, facilitating appropriate health responses.
- Entered nuisance complaints into Chameleon and responded to citizen inquiries through the CRM database, ensuring timely resolution of community issues.
- Coordinated with departmental staff to attend community events.
CLERK II
2 Years 5 Months- Verified accuracy of bite incident reports before submission, ensuring compliance with health regulations.
- Entered citations, incident reports, and nuisance complaints into Chameleon to maintain accurate records.
- Coordinated communication with residents and employees to clarify information and resolve inquiries promptly.
PROVIDER SERVICE ASSOCIATE
1 Year 8 Months- Coordinated prior authorization requests with clinical and service teams, ensuring timely processing for patient care.
- Reviewed eligibility and coverage details for participating provider offices, facilitating accurate service delivery.
- Resolved inquiries regarding authorization, claims, material requests, and billing, enhancing delivery service for clients.
- Documented customer interactions and case notes to ensure compliance with Oxford Health Plans standards.
Education
HIGH SCHOOL DIPLOMA
ASSOCIATE OF ARTS - LIBERAL ARTS
BACHELOR OF ARTS - HUMAN RESOURCE MANAGEMENT
Skills
Operations management
Human resources management
Budget management
Payroll administration
Performance evaluation
Staff supervision
Team management
Cross-functional teamwork
Operational efficiency
Inventory control
Supplier coordination
Attention to detail
Timeline
MANAGER
HILLSBOROUGH COUNTY CHILDREN'S SERVICES
04.2013 - CurrentRead More
REVENUE AND ADMINISTRATIVE MANGER
HILLSBOROUGH COUNTY ANIMAL SERVICES
12.2010 - 04.2013Read More
SENIOR ADMINISTRATIVE SPECIALIST
HILLSBOROUGH COUNTY ANIMAL SERVICES
12.2007 - 12.2010Read More
ADMINISTRATIVE SPECIALIST
HILLSBOROUGH COUNTY ANIMAL SERVICES
02.2005 - 12.2007Read More
ANIMAL CONTROL OFFICER
HILLSBOROUGH COUNTY ANIMAL SERVICES
04.2003 - 02.2005Read More
CLERK II
HILLSBOROUGH COUNTY ANIMAL SERVICES
11.2000 - 04.2003Read More
PROVIDER SERVICE ASSOCIATE
OXFORD HEALTH PLANS
03.1999 - 11.2000Read More
SAN ANDREAS HIGH SCHOOL
HIGH SCHOOL DIPLOMA
Read More
HILLSBOROUGH COMMUNITY COLLEGE
ASSOCIATE OF ARTS from LIBERAL ARTS
Read More
ST LEO UNIVERSITY
BACHELOR OF ARTS from HUMAN RESOURCE MANAGEMENT
Read More