Treniti Turner
Moore
Summary
Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Server
Quail Creek Golf & Country Club
06.2022 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Turbo Tax Agent
Liveops
01.2023 - 04.2023
- Responded to taxpayer questions and helped individuals complete and file tax documentation.
- Prepared tax returns for individuals and businesses.
- Professionally negotiated and dealt with taxpayers in confrontational situations.
- Kept case data and contact information up to date to expedite proceedings.
Server
Airport Customer Service
05.2017 - 05.2022
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
Twin Peaks Girl
Twin Peaks
07.2017 - 08.2019
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Education
Certified Pharmaceutical Technician - Pharmaceutical Drugs & Laws
Oklahoma City Community College
Oklahoma City, OK06.2022
Skills
- Food Sales and Promotion
- Menu Memorization
- Cash Handling
- Wine Pairings
- Order Accuracy
- Dish Preparation
- Table Setting Arrangements
- Check Payment Processing
- Train Employees
- Seating Assignment Preparation
- High-Volume Dining
- Bill Computation
- Food and Beverage Pairings
- Assist Customers
- Wine Service
- Special Dietary Requirements
- Suggestive Selling
- Price Memorization
- Guest Relations Management
- Food Preparation and Safety
- Quality Control
- Process Payments
- Dining Area Maintenance
- Stocking and Replenishing
- To-Go Order Preparation
- Specials Promotion
- Hospitality Service Expertise
- High-Energy and Stamina
- Greet Guests
- Service Prioritization
Certification
- Certified turbo tax agent, Liveops -Jan 1st- April 15th
Timeline
Turbo Tax Agent
Liveops
01.2023 - 04.2023
Server
Quail Creek Golf & Country Club
06.2022 - Current
Twin Peaks Girl
Twin Peaks
07.2017 - 08.2019
Server
Airport Customer Service
05.2017 - 05.2022
Certified Pharmaceutical Technician - Pharmaceutical Drugs & Laws
Oklahoma City Community College
- Certified turbo tax agent, Liveops -Jan 1st- April 15th
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