Trent Hranchock
Mahanoy,PA
Summary
Highly efficient, well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. Competent Crew Member ready to take on demanding workload to achieve objectives. Experienced in organizing supplies and equipment for efficient use. Team player with drive to reach organizational goals.
Overview
3
3
years of professional experience
Work History
Crew Member
McDonald's
960 Schuylkill Mall Rd, Frackville, PA
06.2022 - Current
- Improved customer satisfaction by providing friendly and efficient service at register.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
- Managed over 50 customer calls per day
- Contributed to increased sales by upselling menu items and promoting special offers.
- Assisted in reducing wait times by efficiently managing customer queues during peak hours.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
Crew Member
Burger King
2211 W Market St, Pottsville, PA
01.2022 - 06.2022
- Improved customer satisfaction by providing friendly and efficient service at register.
- Managed over 50 customer calls per day.
- Enhanced team productivity by maintaining clean and organized workspace for crew members.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
- Contributed to increased sales by upselling menu items and promoting special offers.
- Assisted in reducing wait times by efficiently managing customer queues during peak hours.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
Crew Member
McDonald's
960 Schuylkill Mall Rd, Frackville, PA
10.2020 - 01.2022
- Improved customer satisfaction by providing friendly and efficient service at register.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
- Managed over 50 customer calls per day.
- Contributed to increased sales by upselling menu items and promoting special offers.
- Assisted in reducing wait times by efficiently managing customer queues during peak hours.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
Education
High School Diploma -
Minersville Area High School
Minersville, PA06.2022
Skills
- Food Preparation
- Order Management
- Drive-Thru Operations
- Inventory Restocking
- Customer Engagement
- Clear Communication
- Flexible Schedule
- Interactive Communication Skills
- Teamwork and Collaboration
- Complex Problem-Solving
- Telephone Etiquette
- Initiative and Self-Motivation
Affiliations
- Marching Band
Languages
English
Native or Bilingual
German
Limited Working
Timeline
Crew Member
McDonald's
06.2022 - Current
Crew Member
Burger King
01.2022 - 06.2022
Crew Member
McDonald's
10.2020 - 01.2022
High School Diploma -
Minersville Area High School