Results-oriented professional with expertise in parts sales, customer service, and industrial technical skills. Demonstrated success in building strong client relationships and mastering complex software systems. Committed to driving business development and delivering specialized solutions that help clients achieve their objectives.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Parts Sales Specialist
Gabrielli Kenworth
Enfield, USA
07.2025 - Current
Assisted commercial truck clients and fleets with part selection, utilizing CDK Global, PACCAR, CAT, and Cummins software platforms for accurate inventory tracking and efficient order fulfillment.
Identify customer needs and recommend solutions that improve performance, reduce downtime, and drive long-term value.
Provided high-touch customer service in high-volume environment, ensuring business owners and operators kept their vehicles on the road.
Collaborate with internal teams to ensure timely delivery, accurate pricing, and exceptional service.
Developed and nurtured strong client relationships, enhancing collaboration and driving mutual business growth.
Promoted twice within a one-year period, progressing rapidly from Warehouse Operations to Parts Sales based on strong work ethic, technical knowledge, and customer relationship skills.
Achieved rapid promotions through consistent high performance and dedication.
Proven ability to advance quickly through performance and initiative.
Builds trust and long-term relationships with customers and partners.
Front Desk & Member Services Associate
Healthtrax Fitness & Wellness
Enfield, USA
08.2023 - Current
Delivered high-quality customer care in fast-paced gym environment, managing member check-ins, phone inquiries, and schedules to enhance member satisfaction.
Utilized Twin Oaks software to efficiently manage member accounts, payment details, and facility bookings, ensuring seamless service delivery.
Fostered welcoming, goal-oriented atmosphere for members, supporting their personal health and fitness objectives through tailored guidance.
Demonstrated expertise in technical skills and software applications.
Skilled in industry-leading software and mechanical systems.
Exhibited a strong commitment to achieving efficiency and accuracy in tasks.
Committed to efficiency, accuracy, and delivering measurable results.
Warehouse Operations Associate
Gabrielli Kenworth
Enfield, USA
01.2024 - 01.2025
Managed inventory, received shipments, and organized parts storage to maintain accuracy and accessibility.
Supported parts team in pulling, labeling, and loading orders for timely daily deliveries.
Operated forklifts to move materials efficiently within warehouse.
Managed inventory by tracking stock levels and organizing storage spaces.
Conducted regular inspections of equipment to ensure safety and functionality.
Customer Service / Hospitality Team Member
Cracker Barrel
Enfield, USA
01.2023 - 01.2024
Provided attentive service to hundreds of guests daily, ensuring high customer satisfaction and teamwork.
Managed flexible schedule to ensure both work and educational responsibilities were met.
Provided excellent customer service in a fast-paced dining environment.
General Labor/ Fabrication Experience
01.2021 - 01.2023
Executed fabrication, welding, and equipment operation tasks to meet project specifications.
Applied strong understanding of tools, safety procedures, and quality standards to maintain a safe and efficient work environment.
Completed day-to-day duties accurately and efficiently.
Contributed innovative ideas and solutions to enhance team performance and outcomes.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.