Trent Cutroneo
Land O' Lakes
Summary
Dynamic professional with a proven track record at Columbia Sportswear, excelling in customer service and training. Adept at inventory management and visual merchandising, Enhancing sales through strategic product presentation. Recognized for cash handling accuracy and mentoring new staff, I consistently deliver exceptional results in fast-paced environments.
Overview
8
8
years of professional experience
Work History
Key Holder
Columbia Sportswear
07.2023 - Current
- Supervised daily store operations, ensuring compliance with company policies and procedures.
- Trained and mentored new staff on sales techniques and customer service standards.
- Managed inventory control processes, including stock replenishment and product organization.
- Implemented visual merchandising strategies to enhance product presentation and drive sales.
Pool Maintenance Technician
Pool Aid
08.2020 - 05.2023
- Conducted routine inspections of pool equipment and water quality to ensure optimal performance.
- Performed regular cleaning and maintenance of pools, including vacuuming, skimming, and chemical balancing.
- Diagnosed and resolved issues with filtration systems, pumps, and heaters to maintain operational efficiency.
- Collaborated with clients to schedule maintenance visits and address service inquiries effectively.
Server
Valenti’s Italian Restaurant
01.2018 - 05.2023
- Provided exceptional customer service, ensuring positive dining experiences and addressing guest inquiries promptly.
- Coordinated with kitchen staff to streamline order delivery and maintain efficient service flow during peak hours.
- Trained new servers on menu offerings, operational procedures, and customer engagement strategies to enhance team performance.
- Managed cash register operations, accurately processing transactions and handling customer payments with attention to detail.
Education
High School Diploma -
Union Pines High School
Cameron, NCSkills
- Customer service
- Cash handling accuracy
- Training and mentoring
Timeline
Key Holder
Columbia Sportswear
07.2023 - Current
Pool Maintenance Technician
Pool Aid
08.2020 - 05.2023
Server
Valenti’s Italian Restaurant
01.2018 - 05.2023
High School Diploma -
Union Pines High School
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