Trent Sims
Homewood,AL
Summary
Results-driven insurance professional with a strong background in client relations and sales. Demonstrated success in educating clients on coverage options, fostering trust, and achieving high satisfaction rates through personalized service.
Overview
5
5
years of professional experience
Work History
Insurance Agent
G.I.S
Birmingham, AL
04.2025 - Current
- Assisted clients in understanding insurance products and coverage options.
- Processed policy applications and ensured accuracy of documentation.
- Conducted follow-ups with clients to address inquiries and enhance satisfaction.
- Supported policy changes by gathering necessary information from clients.
- Built rapport with clients through effective communication and active listening skills.
- Participated in training sessions to develop product knowledge and sales techniques.
- Maintained up-to-date knowledge of industry trends and regulations.
- Built strong relationships with clients through consistent communication and excellent customer service.
- Produced over $200,000 in annual premium.
Insurance Agent
Liberty National Life Insurance Company
Birmingham, AL
04.2024 - 04.2025
- Maintained high standards of customer service by building relationships with clients.
- Educated clients on the importance of adequate insurance coverage, fostering trust and loyalty among the existing client base.
- Mentored junior agents, sharing industry insights and best practices for success in the field.
- Met with customers to provide information about available products and policies.
- Ranked 72nd producer nationally for Globe Life Liberty National Division, out of 5000+ agents.
Leasing Coordinator
America's Rental Managers
Birmingham, AL
05.2022 - 04.2024
- Managed 2500+ property listings on multiple platforms, enhancing visibility and attracting prospective tenants.
- Coordinated leasing agreements and tenant applications, ensuring compliance with company policies.
- Processed rental payments and handled tenant inquiries, improving response times and satisfaction rates.
- Collaborated with maintenance teams to address tenant issues promptly, fostering positive relationships.
Closing Expert
Target
McCalla, AL
07.2021 - 05.2022
- Lead and oversee total store sales, fulfillment, logistics, inventory control, customer service, job training and talent development.
- Lead and oversee logistics team to ensure freight flow is supplied hourly and merchandised to ensure replenishment is efficiently and effectively completed by metrix expectations.
- Coordinated efficient product deliveries to meet customers' demands.
- Oversee store fulfillment team with an average of 1000 daily orders. As well as increasing fulfillment by 14.33% year-over-year on 20,500 units.
- Impacted growth through team development, assessment of process and impacting effectiveness
- Helped Manage overall store General Merchandise Team by resolving merchandise mix issues, improving sales by 1.32%
Education
High School Diploma -
Oak Grove High School
Bessemer, AL05-2021
No Degree - Logistics Management
Lawson State Community College
Bessemer05-2021
Skills
- Customer service
- Licensed insurance agent
- Professionalism and ethics
- Quotes and sales
- Client relations
- New client acquisition
- Life insurance
- CRM software
- Health insurance
- Leads prospecting
- Cold calling
- New agent training
Timeline
Insurance Agent
G.I.S
04.2025 - Current
Insurance Agent
Liberty National Life Insurance Company
04.2024 - 04.2025
Leasing Coordinator
America's Rental Managers
05.2022 - 04.2024
Closing Expert
Target
07.2021 - 05.2022
High School Diploma -
Oak Grove High School
No Degree - Logistics Management
Lawson State Community College