Trenten Miller
Marco's Pizza
Ponca City,OK
12
years of professional experience
Dynamic shift leader with proven skills in team supervision, customer service, and problem-solving. Successfully resolved customer complaints and optimized inventory management to enhance operational efficiency.
Work History
Shift Leader
2 Years 7 Months- Supervised team members during peak hours to optimize service efficiency.
- Trained new employees on operational procedures and customer service standards.
- Resolved customer complaints promptly, enhancing overall satisfaction and retention.
- Managed inventory levels, ensuring timely restocking of supplies for seamless operations.
- Conducted regular quality checks to maintain product consistency and adherence to standards.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
Landscaper
2 Years 5 Months- Collaborated with clients to understand design preferences and deliver customized landscaping solutions.
- Designed and implemented landscape layouts to enhance aesthetic appeal of residential properties.
- Maintained and improved plant health through regular watering, pruning, and pest management techniques.
- Operated landscaping equipment including mowers, trimmers, and blowers to ensure efficient project completion.
Electronics Repair Technician
1 Year 5 Months- Diagnosed and repaired electronic devices, ensuring optimal performance and functionality.
- Conducted thorough inspections and testing of equipment to identify faults and malfunctions.
- Collaborated with team members to streamline repair processes, increasing workflow efficiency.
- Mentored junior technicians on troubleshooting techniques and repair best practices.
- Maintained accurate records of repairs, parts used, and inventory management for accountability.
- Managed inventory levels effectively, maintaining adequate stock of replacement parts to avoid delays in repair jobs.
Assembly Line Worker
1 Year 8 Months- Assembled components according to specifications, maintaining high-quality standards.
- Operated assembly line machinery to ensure efficient production flow.
- Collaborated with team members to meet daily production targets and deadlines.
- Trained new employees on safety protocols and assembly procedures.
- Monitored equipment performance, identifying issues for timely resolution.
- Operated various tools, machinery, and equipment to complete assembly tasks efficiently and accurately.
Delivery Driver
1 Year 1 Month- Optimized delivery routes using GPS technology for timely service.
- Delivered orders efficiently while adhering to traffic regulations and safety protocols.
- Ensured order accuracy by verifying items before dispatching deliveries.
- Maintained cleanliness and organization of delivery vehicle and equipment.
- Assisted in training new drivers on delivery procedures and customer service standards.
Fry Cook
7 Months- Prepared and cooked menu items following standardized recipes and quality standards.
- Operated kitchen equipment, including fryers and grills, ensuring optimal performance and safety protocols.
- Trained new staff on cooking techniques, food safety, and operational procedures to enhance team efficiency.
- Maintained cleanliness and organization of kitchen workspace to ensure safety compliance.
- Collaborated with team members to streamline kitchen operations during peak service hours for improved workflow.
- Cleaned, stocked, and restocked workstations and display cases.
- Operated large-volume cooking equipment such as grills, deep-fat fryers or griddles.
- Enhanced food quality by ensuring proper cooking times and temperatures for various fried foods.
- Stored food in designated containers and storage areas to prevent cross-contamination and spoilage.
- Prepared food items such as meats, poultry, and fish for frying purposes.
Surveillance Operator
1 Year 10 Months- Operated and maintained advanced surveillance systems and technology.
- Monitored surveillance footage to detect and report suspicious activities.
- Coordinated with law enforcement for incident response and investigations.
- Conducted regular inspections of security equipment for functionality.
- Trained new operators on surveillance protocols and system usage.
- Analyzed recorded footage to assist in incident resolution and reporting.
- Ensured compliance with gaming regulations by consistently monitoring operations and reporting any discrepancies observed.
- Demonstrated strong attention to detail while scanning large crowds for signs of cheating, theft, or other illicit activities.
- Documented suspicious activity and events through detailed reports, submitting timely updates to supervisor.
- Conducted audits of cashier transactions, ensuring accuracy and detecting any signs of fraud or theft.
- Researched cheating methods and advantage play systems to quickly identify illegal activity.
- Reviewed video feeds to observe activity at gaming tables, slot machines and in other areas.
- Aided in resolving disputes among patrons or employees by providing unbiased visual evidence from surveillance recordings.
- Maintained strict confidentiality regarding sensitive information obtained during surveillance activities to protect both patrons'' privacy and casino integrity.
Delivery Driver
8 Months- Optimized delivery routes using GPS technology for timely service.
- Implemented feedback from customers to improve service quality and delivery efficiency.
- Collaborated with team members to address customer inquiries and resolve issues promptly.
- Managed cash transactions accurately, ensuring secure handling of payments.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Sanitation
1 Year 4 Months- Ensured high standards of sanitation through diligent cleaning, dishwashing, and kitchen equipment maintenance tasks.
- Maintained high sanitation standards by regularly cleaning workspaces, equipment, and utensils.
- Supported production goals by ensuring timely completion of all assigned sanitation duties.
- Enhanced operational efficiency by maintaining sanitation equipment in optimal condition.
- Maintained high levels of cleanliness and sanitation, adhering to strict food safety guidelines.
- Maintained compliance with health, safety, sanitation and alcohol awareness standards.
- Implemented hygiene and sanitation practices, maintaining compliance with health regulations.
- Improved overall cleanliness of facilities by diligently adhering to established sanitation standards and protocols.
- Maintained strict cleanliness and sanitation standards in the workspace, ensuring contamination-free products.
Education
High School Diploma
Skills
Cash handling
Team supervision
Leadership skills
Inventory counts
Operational Training
Problem-solving
Adaptability
Team collaboration
Positive attitude
Customer service
Timeline
Shift Leader
Marco's Pizza
03.2024 - CurrentRead More
Landscaper
Danel's Landscaping & Design
04.2023 - 09.2025Read More
Electronics Repair Technician
The Repair Depot
11.2021 - 04.2023Read More
Assembly Line Worker
National Standard
02.2020 - 10.2021Read More
Fry Cook
Lil Okie's
02.2019 - 09.2019Read More
Delivery Driver
Domino's Pizza
01.2019 - 02.2020Read More
Surveillance Operator
Otoe-Missouria Tribe Of Indians
03.2017 - 01.2019Read More
Delivery Driver
Plaza Pizza
05.2016 - 01.2017Read More
Sanitation
Dorada Foods
12.2014 - 04.2016Read More
Ponca City High School
High School Diploma
Read More