Trenton Conley
Nampa ,Idaho
Summary
A Shift Lead at Idaho Pizza Company with a strong focus on customer service and attention to detail. Successfully resolved customer complaints, enhancing satisfaction and handling conflicts. Motivated teams to maintain high productivity while ensuring workplace safety and organization. Proven ability to create a positive work environment and drive operational excellence.
Overview
2
2
years of professional experience
Work History
Shift Lead
Idaho Pizza Company
Nampa Idaho
06.2023 - Current
- Completed store opening and closing procedures.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
- Trained new employees and delegated daily tasks and responsibilities..
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Kept employees operating productively and working on task to meet business and customer needs.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Education
Hvac - Hvac
College of Western Idaho
Nampa, IDHigh School Diploma - High School
Columbia High School
Nampa, ID05.2024
Skills
- Customer service focus
- Employee training
- Guest service
- Team motivation
- Positive attitude
- Workplace safety
Timeline
Shift Lead
Idaho Pizza Company
06.2023 - Current
Hvac - Hvac
College of Western Idaho
High School Diploma - High School
Columbia High School