Summary
Overview
Work History
Education
Skills
Timeline
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Trenton Helphingstine

Arkansas City,KS

Summary

Versatile and dynamic professional with a proven track record at Pizza Hut for enhancing service quality and employee morale. Excels in customer service focus and problem-solving, showcasing a blend of hard and soft skills. Achieved significant improvements in operations efficiency and customer satisfaction, demonstrating strong leadership and decision-making capabilities.

Overview

6
6
years of professional experience

Work History

Shift Manager

Pizza Hut
10.2024 - Current
  • Implemented customer feedback initiatives for improved service quality.
  • Conducted safety inspections to ensure compliance with health regulations.
  • Led team to achieve high levels of employee morale by fostering positive work environment.
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.

Golden Dog Lawn Care and Snow Removal

Thomas Dale
05.2024 - 10.2024
  • Performed routine lawn care tasks to promote healthy growth and vibrant landscapes.
  • Implemented safety protocols to protect team members during lawn care operations.
  • Conducted routine inspections and maintenance on machinery to ensure optimal performance.
  • Provided recommendations for lawn care improvements to enhance customer satisfaction.
  • Demonstrated commitment to quality assurance through regular site visits to ensure work completed met or exceeded client expectations.

Rubbermaid

Temp Agency
10.2021 - 10.2022
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours across night, weekend, and holiday shifts.

Creekstone Farms/Shipping and Receiving

Creekstone Farms Premium Beef
10.2018 - 09.2021
  • Implemented procedures for inventory control to reduce discrepancies.
  • Operated forklifts, lift trucks, and hand trucks to move items around warehouse.
  • Pulled, verified, and packaged items for shipment.
  • Organized storage areas to optimize materials movements and minimize labor hours.

Education

High School Diploma -

Ark City High School
Arkansas City, KS
05-2018

Skills

  • Cash handling
  • Decision-making
  • Customer service focus
  • Employee training
  • Maintenance scheduling
  • Landscaping design
  • Friendly, positive attitude
  • Teamwork and collaboration
  • Problem-solving
  • Warehouse operations
  • Receiving processes
  • Order fulfillment

Timeline

Shift Manager

Pizza Hut
10.2024 - Current

Golden Dog Lawn Care and Snow Removal

Thomas Dale
05.2024 - 10.2024

Rubbermaid

Temp Agency
10.2021 - 10.2022

Creekstone Farms/Shipping and Receiving

Creekstone Farms Premium Beef
10.2018 - 09.2021

High School Diploma -

Ark City High School

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Trenton Helphingstine