Trenton Pixomatis
Saint Cloud,MN
Summary
Communications professional with nearly 10 years of progressively responsible experience in public-facing organizations and a Bachelor of Science in Communications expected November 2026. Experienced in organizational communication, audience engagement, team leadership, content creation, customer and community relations, administrative coordination, and data analysis. Academic communications experience includes developing public relations campaigns, social media plans, communication plans, graphic design projects, and crisis-communication strategies. Current Store Leader overseeing communication, training, and operations for a 40-person team. Skilled in writing, Canva, graphic design, video editing, marketing analytics, Microsoft Office, and meeting facilitation.
Overview
1
1
Certification
10
10
years of professional experience
Work History
STORE LEADER
Kwik Trip
Saint Joseph, MN
09.2022 - Current
- Lead communication and daily coordination for a 40-person team, ensuring organizational priorities, operational updates, policies, and expectations are communicated clearly and consistently.
- Facilitated team meetings to communicate goals, review performance, address operational priorities, and enhance employee engagement.
- Serve as a key point of contact for customer concerns and escalated issues, using professional communication and problem-solving to maintain positive relationships and represent the organization effectively.
- Interview and onboard new employees, coordinate orientation, and develop training plans that communicate organizational expectations and procedures effectively.
- Coach and evaluate employees while adapting communication and training approaches to different experience levels and individual needs.
- Analyzed sales and operational data using POS systems, identified trends, and generated reports to support decision-making.
- Identified opportunities to improve customer experience and visual presentation; implemented store-layout changes that contributed to a 10% increase in sales and gross profit.
- Coordinated employee schedules and staffing needs to align operational priorities with labor costs and employee availability.
- Communicate and reinforce company policies, procedures, and safety requirements through training, meetings, and day-to-day leadership.
- Manage competing priorities in a high-volume, public-facing environment while maintaining accuracy, professionalism, and timely communication.
MEMBER SERVICE OFFICER
SPIRE Credit Union
Saint Cloud, MN
01.2022 - 09.2022
- Communicated directly with members to answer questions, resolve concerns, explain products and services, and provide individualized recommendations.
- Supported branch management with administrative coordination, including record keeping and appointment scheduling.
- Processed financial transactions with a high degree of accuracy while following established procedures and regulatory requirements.
- Maintained a cash drawer with zero discrepancies over six months, demonstrating consistent attention to detail and accountability.
- Assisted members with opening new accounts while ensuring required documentation and procedures were completed accurately.
- Promoted financial products and services through relationship-based communication tailored to individual member needs.
BOX TRUCK DRIVER
Bernick's
Saint Cloud, MN
08.2021 - 01.2022
- Represented the organization professionally through direct communication and customer interaction during deliveries.
- Coordinated deliveries according to established schedules and routes to ensure timely service.
- Resolved delivery issues and discrepancies promptly through professional communication and problem-solving.
- Independently managed assigned responsibilities while following organizational safety policies and procedures.
GUEST SERVICE LEADER
Kwik Trip
Saint Cloud, MN
07.2016 - 08.2021
- Built and maintained positive relationships with customers through responsive, professional, and service-focused communication.
- Resolved escalated customer concerns requiring managerial intervention while maintaining a positive customer experience.
- Communicated organizational policies and procedures clearly while balancing customer needs with company standards.
- Represented the organization in a highly visible public-facing role and consistently promoted positive customer relationships.
- Supported daily operations while maintaining compliance with safety, security, food-service, and guest-service procedures.
Education
BACHELOR OF SCIENCE - COMMUNICATIONS
Southern New Hampshire University
Manchester, NH11-2026
Skills
- Communication Planning
- Public Relations Campaigns
- Crisis Communication
- Social Media Planning
- Audience & Community Engagement
- Written & Verbal Communication
- Content Creation
- Brand Communication
- Customer & Community Relations
- Canva
- Graphic Design
- Video Editing
- Social Media Content
- Marketing Analytics
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
- Meeting Facilitation
- Team Leadership
- Training & Development
- Administrative Coordination
- Event Coordination
- Data Management & Reporting
- Scheduling & Records Management
- Policy & Procedure Compliance
- Attention to Detail
- Writing
- Public Relations
- Customer Relationship Building
- Team Management
- Interviewing
- Organizational Skills
- Data Management
- Administrative Support
Personal Information
- Driving License: Valid Minnesota Driver's License
- Availability: Willing to Relocate
- Work Permit: Authorized to Work in the U.S.
- Visa Status: Authorized to Work in the U.S.
Certification
Valid Minnesota Driver's License, Food Handler Certification
LANGUAGE
English
PROJECTS
Southern New Hampshire University | Communications Program, Developed public relations campaign strategies as part of communications coursework, applying audience analysis, messaging, communication objectives, and campaign planning principles., Created social media plans designed to communicate organizational messages to targeted audiences and support engagement across digital platforms., Developed communication plans focused on identifying audiences, establishing key messages, selecting communication channels, and maintaining consistent organizational communication., Completed crisis-communication assignments focused on developing appropriate organizational responses to challenging situations, maintaining accurate communication, and protecting organizational reputation., Created graphic design projects applying principles of visual communication, branding, layout, and audience-focused content development., Applied written, visual, and digital communication principles across academic projects and presentations.
Timeline
STORE LEADER
Kwik Trip
09.2022 - Current
MEMBER SERVICE OFFICER
SPIRE Credit Union
01.2022 - 09.2022
BOX TRUCK DRIVER
Bernick's
08.2021 - 01.2022
GUEST SERVICE LEADER
Kwik Trip
07.2016 - 08.2021
BACHELOR OF SCIENCE - COMMUNICATIONS
Southern New Hampshire University