Trenton Riggs
Rogers,AR
Summary
Committed and professional Service Advisor with proven ability to effectively manage customer inquiries, provide accurate advice and ensure customer satisfaction. Excellent communication and problem-solving skills for providing customers with best possible service.
Overview
10
10
years of professional experience
Work History
Service Advisor
Caliber Collision
08.2024 - Current
- Assisted customers in understanding repair processes and service options.
- Coordinated with technicians to ensure timely completion of repairs.
- Managed customer inquiries and provided accurate estimates for services.
- Documented customer interactions and updated service records efficiently.
Service Advisor
Superior Nissan of Fayetteville
01.2024 - 08.2024
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked effectively in fast-paced environments.
Lead Service Advisor
Wood Motor Co.
10.2022 - 01.2024
- Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.
- Hired and trained new employees
- Investigated and resolved customer inquiries and complaints quickly.
Service Advisor
Toyota of Fayetteville
09.2019 - 10.2021
- Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Enhanced customer satisfaction by providing timely and accurate service recommendations.
Service Advisor
Crain Hyundai
09.2015 - 08.2019
- Provided exceptional customer service, and maintained high csi for duration of employment
- Consistently met or exceeded monthly sales targets by upselling relevant products/services when appropriate.
Skills
- Strong verbal communication
- Customer service
Timeline
Service Advisor
Caliber Collision
08.2024 - Current
Service Advisor
Superior Nissan of Fayetteville
01.2024 - 08.2024
Lead Service Advisor
Wood Motor Co.
10.2022 - 01.2024
Service Advisor
Toyota of Fayetteville
09.2019 - 10.2021
Service Advisor
Crain Hyundai
09.2015 - 08.2019