Trever DuHaime
Portland
Summary
Experienced Shift Lead with proven background in managing team operations, improving productivity, and ensuring customer satisfaction. Strengths include strong leadership skills, ability to multitask and adapt quickly to changing situations. Previous roles demonstrate impact in fostering cohesive teams, implementing process improvements and maintaining high standards of service.
Overview
7
7
years of professional experience
Work History
Shift Lead
Walgreens
Portland
12.2021 - 06.2025
- Addressed customer inquiries and complaints with professionalism and efficiency.
- Conducted regular inventory checks to ensure accurate stock levels.
- Executed opening and closing procedures including alarm system management and cash handling.
- Enforced store policies on returns, exchanges, refunds, and discounts.
- Managed store operations in absence of Store Manager or Assistant Manager.
- Maintained store appearance through cleaning, stocking shelves, and proper merchandise display.
Security Officer
D.B. Protective Services
Portland
10.2019 - 12.2021
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
- Adhered to post orders while maintaining a visible presence around the property.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
General Merchandiser
Target
Portland
05.2019 - 08.2019
- Inspected stock for damage or defects and reported issues to management.
- Assisted with store displays and window dressing as needed.
- Maintained accurate inventory records through manual systems and and or computerized databases.
- Provided customer service by answering questions about product location, price and availability.
- Stocked shelves with newly arrived products.
Picker
Amazon
Troutdale
01.2019 - 01.2019
- Maintained a clean and organized work area to ensure safety.
- Verified accuracy of items picked, packed and shipped to customers.
- Received and processed customer orders for merchandise in a timely manner.
Busser
Heidi's Restaurant
Gresham
04.2018 - 12.2018
- Provided quick and efficient clearing of tables between courses.
- Took initiative to help others whenever necessary.
- Maintained cleanliness of restaurant dining area throughout shift.
- Maintained a friendly attitude towards customers at all times.
- Swept floors, washed walls and windowsills, emptied trash receptacles and cleaned restrooms when needed.
Education
High School Diploma -
David Douglas Highschool
Portland, OR06-2018
Skills
- Customer service
- Cash handling
- Inventory management
- Store operations
- Security protocols
- Visual merchandising
Languages
English
Native/ Bilingual
References
References available upon request.
Timeline
Shift Lead
Walgreens
12.2021 - 06.2025
Security Officer
D.B. Protective Services
10.2019 - 12.2021
General Merchandiser
Target
05.2019 - 08.2019
Picker
Amazon
01.2019 - 01.2019
Busser
Heidi's Restaurant
04.2018 - 12.2018
High School Diploma -
David Douglas Highschool