Trevon Brown
Largo
Summary
Detail-oriented professional with a strong background in customer service and administrative support. Skilled in managing patient flow and collaborating with teams to ensure seamless operations. Ready to leverage problem-solving abilities to improve patient satisfaction.
Overview
6
6
years of professional experience
Work History
Front Desk Receptionist
The Joint Chiropractic
St. Petersburg
08.2025 - 12.2025
- Greeted patients warmly upon arrival and ensured a positive first impression.
- Managed appointment scheduling using the clinic's electronic health record system.
- Assisted in processing patient paperwork and verifying insurance information.
- Coordinated with chiropractic staff to ensure smooth patient flow throughout the day.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Performed data entry into computer systems to maintain accurate records of customer information.
- Assisted with scheduling appointments for clients and visitors.
- Provided administrative support such as filing documents, photocopying and scanning materials.
- Created and managed digital and physical filing systems for records, correspondence, and other material.
- Handled sensitive information in a confidential manner.
- Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
- Educated patients on clinic services and wellness programs offered at The Joint Chiropractic.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Party Bus DJ
Extreme Party Bus
St. Petersburg
05.2023 - 02.2024
- Curated playlists to enhance guest experiences during events and parties.
- Engaged with guests to create a lively atmosphere and encourage participation.
- Promoted upcoming events through social media and direct guest interactions.
- Monitored crowd reactions and adjusted set lists accordingly to keep them engaged.
- Managed music selection based on audience preferences and event type.
Bank Teller
Wells Fargo
Largo
02.2021 - 08.2022
- Assisted customers with account inquiries and banking products.
- Resolved customer issues with professionalism and empathy.
- Ensured compliance with bank policies and procedures consistently.
- Provided exceptional customer service to customers by answering inquiries, resolving complaints and processing transactions in a timely manner.
- Served large number of customers during high volume shifts and remained composed and professional in stressful situations.
- Identified customer financial needs, goals and objectives and offered appropriate financial products to suit needs.
- Built and maintained client relationships through quality, personalized interactions.
- Delivered exceptional service to customers in person or over telephone.
- Processed customer transactions accurately and promptly.
- Managed cash drawer and balanced transactions daily.
- Collaborated with team members to maintain branch operations.
- Handled large sums of money with accuracy while maintaining appropriate levels of security.
- Performed cash handling duties including counting currency, coins and checks.
- Maintained confidentiality of bank records, transactions and customer information.
Sales Associate
Target
S. Petersburg
03.2020 - 01.2021
- Collaborated with team members to restock shelves and organize inventory.
- Provided product knowledge to customers, enhancing their shopping experience.
- Handled customer inquiries and resolved issues efficiently and courteously.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Worked with fellow sales team members to achieve group targets.
- Provided accurate information about products, prices and services.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Upsold additional items based on customer interests and needs.
- Developed promotional strategies to increase sales volume.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Adhered to company initiatives and achieved established goals.
Education
High School Diploma -
Dixie Hollins Highschool
Kenneth City, FL05-2018
Skills
- Appointment scheduling
- Electronic health records
- Data entry
- Customer service
- Insurance verification
- Relationship management
- Effective communication
- Attention to detail
- Team collaboration
- Customer assistance and interaction
- Multi-line telephone systems
- Cash handling
- Problem-solving skills
Timeline
Front Desk Receptionist
The Joint Chiropractic
08.2025 - 12.2025
Party Bus DJ
Extreme Party Bus
05.2023 - 02.2024
Bank Teller
Wells Fargo
02.2021 - 08.2022
Sales Associate
Target
03.2020 - 01.2021
High School Diploma -
Dixie Hollins Highschool