Tre'Von Walker
Montgomery
Summary
Dynamic Digital Team Lead at Walmart with a strong focus on customer satisfaction and conflict resolution. Successfully enhanced team performance through effective coaching and mentoring, while optimizing workflow processes. Demonstrated attention to detail and proactive risk management, resulting in improved operational efficiency and a positive work environment.
Overview
2
2
years of professional experience
Work History
Digital Team Lead
Walmart
06.2023 - Current
- Contributed to maintaining a clean and organized work environment, promoting teamwork and productivity.
- Learned operational tools and systems to improve workflow processes within the team.
- Engaged in problem-solving discussions to enhance team collaboration and communication effectiveness.
- Provided feedback on processes to identify areas for improvement and streamline tasks efficiently.
- Adapted quickly to changes in project requirements, demonstrating flexibility in work assignments.
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Coached team members in techniques necessary to complete job tasks.
- Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
- Managed schedules, accepted time off requests and found coverage for short shifts.
- Established clear performance metrics for the team which helped in tracking progress towards set targets effectively.
- Managed risks and mitigated potential issues through proactive planning, monitoring, and timely decisionmaking.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Education
High School Diploma -
Park Crossing High School
Montgomery, AL05-2025
Skills
- Attention to detail
- Conflict resolution
- Customer focus
- Coaching and mentoring
Timeline
Digital Team Lead
Walmart
06.2023 - Current
High School Diploma -
Park Crossing High School