Certified Business Analyst specializing in providing business solutions that enhance productivity, improve quality and drive sustained business performance. I have a proven track record in assisting clients with technology development strategies, business requirements, and documentation within an Agile framework.
• Researched, diagnosed, and resolved application issues related to the maintenance, support, and operation of the corporate applications.
• Assist in creating product roadmaps
• Works with team members on all phases of project and I have leadership responsibilities in directing and evaluating the work of more junior analyst
• Applied visualizations to improve the communication of customer data and KPIs across different departments
• Coordinate with cross-functional, cross departmental projects teams.
• Originate informational and decision-seeking presentations to technical and business group’s
internal and/or external client organizations
Business process mapping
undefinedCertified Scrum Master (CSM)
Certified Scrum Product Owner (CSPO)
Entry Certificate in Business Analysis (ECBA) - IIBA