TREVOR BOWLES
Jackson Medical Center
Jackson,MO
8
Years of experience
Professional with strong background in office management. Skilled in optimizing administrative processes and enhancing team productivity. Valued for ability to adapt to changing requirements and drive results. Strong organizational skills, effective communication, and collaborative approach ensure reliable support and team success.
Work History
Assistant Office Manager
9 Months- Coordinated front office operations, ensuring smooth patient flow and timely administrative support.
- Managed appointment schedules and resolved conflicts to maintain efficient provider calendars.
- Supervised billing and insurance follow-up, reducing claim delays and administrative rework.
- Oversaw patient records processing, protecting confidentiality and supporting accurate documentation.
Operations Specialist
11 Months- Streamlined daily operations workflows to improve request routing and task completion accuracy.
- Monitored data quality across systems to reduce processing errors and rework.
- Coordinated cross-functional support for enrollment, policy, and service processes.
- Reconciled operational records and resolved discrepancies in CRM and tracking tools.
Insurance Sales Agent
11 Months- Advised Medicare beneficiaries on plan options, aligning coverage with health needs and budget constraints.
- Conducted consultative sales calls, identifying eligibility and presenting compliant insurance solutions.
- Managed high-volume inbound leads, converting prospects through accurate needs analysis and follow-up.
- Documented client details in CRM, maintaining organized records and reliable enrollment workflows.
PROPERTY MANAGER
1 Year 3 Months- Utilized communication skills to address and resolve issues faced by elderly and disabled tenants
- Collecting and depositing rent checks
- Assisted applicants in identifying suitable properties based on income and qualifications
- Using communication skills to understand issues that arise with elderly and disabled tenants
- Answering questions on the phone for people trying to apply or current tenants
REAL ESTATE AGENT
3 Years- Guided clients through the purchase and sale process, ensuring a smooth transaction experience
- Cold called potential clients to identify opportunities for assisting with home purchases or sales
- Have phone conversations with other agents and multiple different professionals to help service my clients
- Showed homes and properties to facilitate client sales
- Collaborated with team members to develop effective sales strategies
INSIDE SALES
1 Year- Responded to customer inquiries regarding inventory and pricing, ensuring accurate information delivery.
- Assisted customers in person by assembling orders and providing tailored solutions to their specific issues.
- Improved internal communication between inside sales team members by establishing regular meetings where best practices were shared.
- Designed survey method to evaluate inside sales team.
- Facilitated training sessions for new hires on best practices in inside sales techniques and company-specific procedures.
Education
- Business Administration and Management
High School Diploma
Skills
Administrative support
Account reconciliation
Computer Literacy
Problem Solving
Customer Service
Employee training
Staff training
Office management
Timeline
Assistant Office Manager
Jackson Medical Center
02.2026 - CurrentRead More
Operations Specialist
Spring Venture Group
03.2025 - 02.2026Read More
Insurance Sales Agent
Spring Venture Group
04.2024 - 03.2025Read More
PROPERTY MANAGER
Hartle Management Agency
01.2023 - 04.2024Read More
REAL ESTATE AGENT
Edge Realty
01.2020 - 01.2023Read More
INSIDE SALES
Metro Electrical Supply
01.2019 - 01.2020Read More
JACKSON HIGH SCHOOL
High School Diploma
Read More
SOUTHEAST MISSOURI STATE UNIVERSITY
from Business Administration and Management
Read More