Trevor Davies
Frederica,DE
Summary
Developed strong interpersonal and problem-solving skills in high-traffic hospitality environment. Focused on delivering exceptional customer service and maintaining positive guest experience. Seeking to transition these skills into my major specific field (Management Information Systems) to continue providing value and fostering positive interactions. Strong understanding of diverse business intelligence methodologies to improve workflow, productivity and reliability.
Overview
7
7
years of professional experience
Work History
Bellman
Boardwalk Plaza Hotel
02.2021 - Current
- Escorted guests to assigned rooms and transported luggage.
- Provided guests with information regarding hotel's amenities, local attractions, nightlife, dining options, museums, and concerts.
- Responded immediately to any guest requests or concerns and promptly resolved issues.
Lifeguard
Continental Pools
08.2020 - 08.2021
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Monitored safety of guests in and around swimming pool.
- Upheld hygiene standards in pool and surrounding area.
Lifeguard
Coastline Pool Services
05.2018 - 07.2020
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
Education
Bachelor of Science - Management Information Systems
Indiana University of Pennsylvania
Indiana, PA12-2026
Skills
- Customer service
- Database design
- Data analysis
- Python programming
- Excel functions
- System monitoring
Timeline
Bellman
Boardwalk Plaza Hotel
02.2021 - Current
Lifeguard
Continental Pools
08.2020 - 08.2021
Lifeguard
Coastline Pool Services
05.2018 - 07.2020
Bachelor of Science - Management Information Systems
Indiana University of Pennsylvania
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