Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
SalesAssociate

Trevor Harder

Host
Surprise,AZ

Summary

High-energy customer service worker skilled at welcoming guests and overseeing dining operations. Proficient in balancing server loads, check in status, and customer desires . Calm and level-headed in all types of situations.

Overview

1
1
year of professional experience

Work History

Host

Rio Mirage Cafe
10.2023 - Current
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
  • Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
  • Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.

Front Desk Agent

Red Agave Resort
10.2023 - 08.2024
  • Enhanced guest satisfaction by efficiently managing check-in and check-out processes.
  • Streamlined front desk operations for improved efficiency and faster service delivery.
  • Increased customer loyalty with exceptional communication skills and personalized service.
  • Resolved guest issues promptly, resulting in positive feedback and return visits.

Education

Associate of Arts - Worship Ministry

Radiant College
Surprise, AZ
04.2027

High School Diploma -

Mingus Union High School
Cottonwood, AZ
05.2021

Skills

  • Telephone Reception
  • Reservations Management
  • Team Collaboration
  • Guest Relations
  • Reservations
  • Customer Service
  • Empathy and Understanding
  • Adaptable to Change
  • Guest Engagement

Accomplishments

Completed training for the National Society of Leadership and Success


Timeline

Host

Rio Mirage Cafe
10.2023 - Current

Front Desk Agent

Red Agave Resort
10.2023 - 08.2024

Associate of Arts - Worship Ministry

Radiant College

High School Diploma -

Mingus Union High School

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