Trevor Homer

-Provides legendary Customer Service by effectively communicating with Customers via

telephone and electronic channels

-Properly resolve Customer concerns and promote the Southwest Airlines product by providing information, booking reservations, selling tickets and performing related tasks

Possess effective problem solving skills, must consistently provide excellent Customer Service, and must be willing and able to contribute to the development of their own skills as well as a growing Team environment

-Demonstrates respect, sensitivity, and concern for Customers’ needs with a professional and

pleasant attitude

• Delivered exceptional customer service, ensuring passenger comfort and safety during flights.
• Provided first aid assistance and managed emergency situations, maintaining composure under pressure.
• Collaborated with crew members to execute efficient boarding and deplaning processes.
• Conducted pre-flight checks on safety equipment, ensuring compliance with regulations and protocols.