trevor jaggers
Elizabethtown,KY
Summary
Management professional with strong track record in overseeing daily operations, ensuring team adherence to protocols, and optimizing workflow efficiency. Committed to fostering collaborative environment and achieving operational goals. Reliable and adaptable to changing demands, with focus on leadership and communication.
Overview
5
5
years of professional experience
Work History
Shift Manager
Mr.Gattis
Elizabethtown, KY
09.2020 - 01.2024
- Trained and supervised new staff members.
- Balanced cash drawers and resolved financial discrepancies using receipts and financial documents.
- Addressed customer complaints and resolved conflicts.
- Promoted customer satisfaction by addressing complaints and issuing refunds.
- Established and maintained positive and professional employee relationships.
- Conducted daily walkthroughs of the store, identifying potential risks or hazards.
Cashier
Gatti's
Elizabethtown, KY
09.2018 - 09.2020
- Processed customer transactions efficiently using POS systems.
- Maintained accurate cash drawer balances throughout shifts.
- Assisted customers with product inquiries and service-related issues.
- Collaborated with team members to ensure optimal store operations.
- Greeted customers entering store and responded promptly to customer needs.
Education
High School Diploma -
Elizabethtown High
Elizabethtown, Ky05-2020
Skills
- Opening and closing procedures
- Employee training
- Customer service focus
- Cash handling
- Handling customer complaints
- Accurate money handling
- Flexible schedule
Timeline
Shift Manager
Mr.Gattis
09.2020 - 01.2024
Cashier
Gatti's
09.2018 - 09.2020
High School Diploma -
Elizabethtown High