Trevor Johnston
New Albany
Summary
Results-driven with a focus on innovative menu development and vendor relationship management. Recognized for enhancing customer engagement through tailored offerings and strategic marketing initiatives.
Dedicated to exceptional customer service skills, ensuring memorable dining experiences. Proven ability to collaborate effectively with teams and streamline operations for maximum efficiency.
Overview
13
13
years of professional experience
Work History
Server
Osteria
2023.06 - 2026.01
- Delivered exceptional customer service, ensuring a positive dining experience for all patrons.
- Collaborated with kitchen staff to efficiently coordinate food orders and minimize wait times.
- Trained new servers on restaurant policies, menu items, and service techniques to enhance team performance.
- Managed inventory and restocked supplies to maintain optimal levels throughout shifts.
Owner
Mountain Song Culinary Services
2019.01 - 2023.06
- Managed daily operations and ensured high-quality culinary services for diverse clientele.
- Developed and implemented innovative menus reflecting seasonal, local and organic ingredients.
- Established strong vendor relationships, negotiating contracts to secure favorable pricing and quality ingredients.
- Implemented marketing strategies to increase brand awareness and attract new customers through social media channels.
- Created a meal prep and delivery service focusing on fostering relationships between consumers and local producers.
Caterer/Food Commissary
Bootleg BBQ
2013.03 - 2019.03
- Coordinated large-scale catering events, ensuring seamless service and client satisfaction.
- Oversaw food preparation processes, maintaining adherence to health and safety regulations.
- Trained and mentored new staff on catering operations and customer service standards.
- Enhanced client satisfaction by providing personalized catering services tailored to individual preferences and dietary requirements.
Education
High School Diploma -
First Colonial High School
Virginia Beach, VA1990-05
Skills
- Strong work ethic
- Exceptional customer service
- Hospitality service expertise
Timeline
Server
Osteria
2023.06 - 2026.01
Owner
Mountain Song Culinary Services
2019.01 - 2023.06
Caterer/Food Commissary
Bootleg BBQ
2013.03 - 2019.03
High School Diploma -
First Colonial High School