Trevor Malone
Fort Worth,TX
Summary
Resourceful Hospitality Manager with a strong track record of high productivity, efficient task completion, and expertise in guest relations, operational management, and team leadership. Exceptional communication, problem-solving, and adaptability skills ensure positive experiences for both guests and staff. Committed to maintaining quality standards and continuously improving staff performance.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Hospitality Manager
On The Border Restaurant
Mansfield, TX
05.2023 - Current
- Developed and implemented hospitality policies to ensure guest satisfaction.
- Organized and managed staff schedules, ensuring adequate coverage for all shifts.
- Conducted regular meetings with management team to discuss operational issues, review goals, and develop strategies for improvement.
- Monitored sales performance against budget objectives and took appropriate action when necessary.
- Promoted a positive work environment by effectively communicating with staff members and resolving conflicts in a timely manner.
Administrative Intern
Troopers Drum & Bugle Corps
Casper, WY
06.2022 - 08.2022
- Provided administrative support to staff members as needed.
- Organized meetings and events with clients and vendors.
- Scheduled appointments for department heads with internal and external contacts.
- Scanned documents into digital formats for storage on shared drives or emailing purposes.
- Managed travel arrangements including booking flights, hotels, rental cars.
Shift Supervisor
On The Border Restaurant
Arlington, TX
02.2018 - 06.2022
- Provided on-the-job training to new staff members.
- Ensured all safety and sanitation regulations were met throughout the shift.
- Conducted weekly inventory of supplies, equipment, and food items.
- Monitored staff performance to ensure quality standards were met.
Education
High School Diploma -
Kennedale High School
Kennedale, TXSkills
- Recruitment and hiring
- Facility Management
- Staff Training and Development
- Marketing and Promotions
- Complaint Handling
- Front Office Management
Certification
- SERVSAFE Food Protection Manager Certification
- SERVSAFE Alcohol Certification
Timeline
Hospitality Manager
On The Border Restaurant
05.2023 - Current
Administrative Intern
Troopers Drum & Bugle Corps
06.2022 - 08.2022
Shift Supervisor
On The Border Restaurant
02.2018 - 06.2022
High School Diploma -
Kennedale High School
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