Dedicated individual with a strong work ethic and effective communication skills. Ability to learn quickly and adapt to new environments. Eager to be part of a team where I can learn, grow, and contribute to team success.
Overview
9
9
years of professional experience
Work History
General Manager
Andy's Frozen Custard
Cornelius, Nc
08.2021 - 06.2025
Managed staff schedules and delegated responsibilities to team members.
Implemented training programs to enhance employee skills and customer service.
Maintained inventory levels and ordered supplies for efficient operation.
Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
Resolved customer complaints quickly while maintaining high quality standards of service delivery.
Tracked monthly sales to generate reports for business development planning.
Grill Chef
Cava Grill
Huntersville, North Carolina
10.2020 - 08.2025
Maintained cleanliness and organization of grill station throughout shifts.
Collaborated with kitchen staff to streamline food preparation processes.
Ensured proper food safety practices to maintain a healthy environment.
Grill Cook
Chipotle Grill
Mooresville, North Carolina
07.2019 - 10.2020
Maintained cleanliness and organization of grill area during shifts.
Collaborated with team members to meet high-volume service demands.
Cleaned and organized grilling area, stocked supplies, and prepared food items to order.
Inbound/Outbound Dockhand
Amazon
Kannapolis, North Carolina
10.2018 - 07.2019
Operated forklifts to load and unload cargo efficiently.
Ensured safety protocols were followed during all dock operations.
Stowed away containers and materials safely onboard vessels.
Maintained safety regulations while operating heavy equipment.
Busser/Food runner
Famous Toastery
Mooresville, North Carolina
08.2017 - 10.2018
Maintained cleanliness of dining area throughout service shifts.
Collaborated with kitchen staff to expedite orders efficiently.
Supported team members during busy shifts to enhance workflow.
Organized and restocked dining supplies as needed for service efficiency.
Customer Service Clerk
Harris Teeter
Davidson, North Carolina
10.2016 - 08.2017
Maintained a clean and organized work environment for efficiency.
Handled returns and exchanges while following company policies.
Maintained front check out area to keep traffic flows running smoothly and efficiently.