Trevor Thomas
53-34 96st Flushing ,NY
Summary
Motivated sales professional offering progressive sales and marketing experience. Highly results-oriented and energetic with unsurpassed interpersonal and communication strengths. Productive, hardworking and known for consistent stellar performance against target sales goals and customer service expectations.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Supervisor
Unifirst
Queens, NY
09.2021 - 04.2023
- Supervised daily operations to ensure compliance with safety and quality standards.
- Trained and mentored team members to enhance productivity and efficiency.
- Implemented process improvements resulting in streamlined workflows and reduced downtime.
- Coordinated inventory management, maintaining optimal stock levels and minimizing waste.
- Conducted performance evaluations to assess staff development and identify training needs.
- Facilitated communication between departments to improve collaboration and operational effectiveness.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Installed chemical units and bathrooms units
Service Sales Representative
Cintas Corporation
Port Washington, NY
07.2016 - 09.2021
- Engaged selling solution techniques, analyzing questions customers might have to overcome objections, and close sales.
- Cross-sold and upsold products to customers based on a solid understanding of current and predicting their needs.
- Delivered excellent customer service, resulting in a consistent 97% customer satisfaction rating.
- Developed highly empathetic client relationships and earned a reputation for exceeding service standard goals.
- Scored in the top 3% of employees for being a successful Service Sales Representative(SSR) in the whole North-Eastern District.
- Contributed to route growth of $10k to $18k, on average per week.
- Collaborated with sales team department to stay current on inventory levels, complete accurate orders, resolve item issues, and provided new business leads.
- Trained newly staffed employees on operating procedures, company services, and how to organize their route books for faster and easier assistance.
Manager
Rite-Aide
Brooklyn, NY
07.2011 - 08.2015
- Achieved or exceeded financial goals on regular basis by controlling expenses, optimizing schedules and regulating inventory usage.
- Established and updated work schedules to account for changing staff levels and expected workloads.
- Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
- Accomplished multiple tasks within established timeframes.
- Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
Education
Diploma -
Christiana High School
Newark, DEBachelor of Science - Nursing
Delaware Technical Community College
DESkills
Achieved significant sales growth through the implementation of effective closing strategies Enhanced team performance by improving sales skills and capabilities Delivered strategic planning initiatives that aligned with organizational objectives Executed precise budgeting calculations to support financial planning Negotiated successfully to secure favorable terms for the organization
Awards
"GRIT" FY'18 Achievement Award, Top SSR Award, Top SSR Award, Spirit of Service Award
Accomplishments
Too sale associate representative aware 2019,2020
Certification
CPR bls
Timeline
Supervisor
Unifirst
09.2021 - 04.2023
Service Sales Representative
Cintas Corporation
07.2016 - 09.2021
Manager
Rite-Aide
07.2011 - 08.2015
Diploma -
Christiana High School
Bachelor of Science - Nursing
Delaware Technical Community College