Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certification
Timeline
Generic

Trevor Erickson

Eau Claire,WI

Summary

Polished and personable hospitality professional with history of success in high-volume environments. Top-notch communicator adept at providing pleasant and personable service while maintaining efficiency. Service-oriented with excellent organization and task-management skills.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Valet/Bellman

Chatham Bars Inn
07.2022 - 03.2023
  • Helped guests unload and load luggage.
  • Monitored and documented guest traffic flow in valet lot.
  • Improved operations through consistent hard work and dedication.
  • Answered guest's questions about property amenities and services.

Bellman

Wequassett Resort & Golf Club
06.2022 - 11.2023
  • Explained important features of guest rooms to travelers.
  • Responded immediately to any guest requests or concerns and promptly resolved issues.
  • Maintained knowledge of destination and answered customer questions within scope of understanding.

Fine Dining Server

Jackson Hole Golf & Tennis Club
05.2021 - 08.2021
  • Learned and utilized extensive bar and wine knowledge to enhance guest dining experiences.
  • Took and submitted orders, including customer preferences and dietary requirements.
  • Suggested wine pairings to go with specific menu items.
  • Rolled silverware, set up tables and polished glassware and silverware.

General Labor Worker

L&S Electric
06.2018 - 12.2020
  • Produced parts and assemblies quickly and efficiently within tolerances.
  • Maintained and repaired facilities, equipment and tools
  • Performed general housekeeping and cleaning tasks

Bellman

The Sanderling
06.2020 - 08.2020
  • Provided guests with information regarding hotel's amenities, local attractions, nightlife, dining options, museums and concerts.
  • Responded immediately to any guest requests or concerns and promptly resolved issues

Valet Attendant

Hilton Hotel
10.2019 - 03.2020
  • Parked and retrieved cars carefully to prevent damage and avoid delays
  • Welcomed arriving guests and explained car retrieval procedures

Porter/Lobby Attendant

Guest Services Inc.
05.2019 - 08.2019
  • Performed cleaning and maintenance duties as directed
  • Notified front desk manager of any guest issues in need of additional attention
  • Transferred luggage, bags and other items from vehicles and main lobby to and from guest rooms with wheeled cart

Server

Eau Claire Country Club
09.2018 - 04.2019
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
  • Worked with POS system to place orders, manage bills and handle complimentary items.

Banquet Server/ Valet/ Lifeguard

Wausau Country Club
05.2015 - 08.2017
  • Maintained rescue equipment in peak condition by conducting inspections and completing basic repairs
  • Drove vehicles of different make, style and price points both to and from desired destination
  • Responded immediately to any guest requests or concerns and promptly resolved issues
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously
  • Adapted service based on customer requests and kitchen readiness.

Education

Bachelor of Arts - English/ Communications

University of Wisconsin - Eau Claire
Eau Claire, WI
05.2022

Skills

  • Communication
  • Teamwork
  • Problem solving
  • Leadership
  • Multitasking Abilities
  • Ensuring customer satisfaction
  • Conflict and Complaint Resolution

Accomplishments

  • Central Wisconsin Leadership Program
  • Student Senate
  • DECA
  • Most Improved Player 2016-17 Hockey Season

Affiliations

  • Volunteer at Wausau Humane Society
  • Volunteer at Acorn Hills Senior Living Care

Certification

  • First Aid/CPR Certified

Timeline

Valet/Bellman

Chatham Bars Inn
07.2022 - 03.2023

Bellman

Wequassett Resort & Golf Club
06.2022 - 11.2023

Fine Dining Server

Jackson Hole Golf & Tennis Club
05.2021 - 08.2021

Bellman

The Sanderling
06.2020 - 08.2020

Valet Attendant

Hilton Hotel
10.2019 - 03.2020

Porter/Lobby Attendant

Guest Services Inc.
05.2019 - 08.2019

Server

Eau Claire Country Club
09.2018 - 04.2019

General Labor Worker

L&S Electric
06.2018 - 12.2020

Banquet Server/ Valet/ Lifeguard

Wausau Country Club
05.2015 - 08.2017

Bachelor of Arts - English/ Communications

University of Wisconsin - Eau Claire

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Trevor Erickson