Treya Wolfe

• Answered customer calls and entered pizza orders using POS system.
• Greeted guests and handled carryout orders at front counter.
• Resolved customer concerns with clear, calm communication.
• Processed cash, card, and gift card payments during busy shifts.
• Answered customer inquiries and provided accurate information regarding products and services.
• Assisted customers with product selection, ordering, billing, and technical support.
• Verified order accuracy before handing off carryout and delivery orders.
• Supervised daily pizza shop operations for BAM! Pizza Management.
• Trained team members on food safety and service standards.
• Monitored order accuracy across dine-in, carryout, and delivery.
• Assessed inventory levels and replenished kitchen supplies to meet demand.
• Supported cash handling and register reconciliation tasks.
• Enforced cleanliness, sanitation, and closing procedures throughout store.
• Managed customer service inquiries and complaints in a timely manner.
• Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
• Resolved conflicts between team members in an effective manner.
• Created reports on sales trends, inventory levels, and financial data.

Resigned early due to previous transportation issues.

• Resolved customer concerns with clear, calm communication.
• Verified order accuracy before handing off carryout and delivery orders.
• Processed cash, card, and gift card payments during busy shifts.
• Maintained detailed records of customer interactions, transactions and comments for future reference.
• Assisted customers with product selection, ordering, billing, returns, and technical support.
• Asked probing questions to determine service needs and accurately input information into electronic systems.
• Developed positive relationships with customers through friendly interactions.
• Identified areas of improvement in customer service processes and applied changes accordingly.

• Created logos, icons, illustrations, infographics, and other graphics.
• Supported in-house design team with concept development and visual research.
• Revised artwork based on brand guidelines and supervisor feedback.
• Assisted with typography, color selection, and composition decisions.
• Maintained accurate records of all activities performed throughout internship period.
• Prepared meeting notes for Future Focused Education team planning sessions.
• Tracked supplies, tools, and jobsite equipment for active projects.