Diligent College Student focused on Business and dedication to prompt project completion and continual adaptation. Team-oriented collaborator with reliability and focus on equitable task distribution through group projects and motivation to accomplish mutually held goals.
Overview
5
5
years of professional experience
Work History
Care Mangement Extnder
Optimal Behavioral, LLC
Greenville, NC
10.2023 - Current
Developed and implemented Medicaid policies, procedures, and guidelines.
Answered questions and responded to inquiries to deliver high level of service to patients.
Conducted research on the impact of health policies and programs in local communities.
Developed individualized plans for clients and monitored progress towards goals.
Conducted home visits to assess client needs and provide guidance and resources.
Financial Sales Advisor
Auto Store Group
Winterville, NC
04.2023 - Current
Analyzed customer data to identify potential sales opportunities and develop strategies to increase revenue.
Demonstrated vehicle features, explained warranties and financing options to potential buyers.
Responded to customer inquiries via phone or email promptly and professionally.
Educated customers about different types of products available from the company's portfolio.
Developed and maintained relationships with potential customers to increase loan business.
Reviewed credit histories, income statements, and other financial information of loan applicants.
Sales Supervisor
Verizon Authorized Retailer - Victra
Winterville, NC
02.2021 - 03.2023
Was in charge of overseeing employee performance, resolving issues, and increasing efficiency in order to meet productivity goals
Coached a person sales team on how to use effective sales techniques and provide excellent customer service
Reviewed sales reports in order to identify and improve sales performance, assist with inventory management, and capitalize on new trends
Focused on completing timely performance evaluations, providing positive feedback, and rewarding superior performance when recruiting and retaining top talent
Collaborated with other team members to help close sales, cross-sell, and upsell products and services
Used social media platforms and online job boards to advertise open positions and engage with potential candidates.
Senior Sales Team Leader
Academy Sports and Outdoors
Greenville, NC
10.2018 - 02.2021
Monitored staff performance through observation, audits and reports.
Collaborated with other departments to ensure smooth operations of the team.
Managed day-to-day operations of the department while ensuring high standards of quality control.
Monitored sales performance and provided feedback to individual team members.
Analyzed sales data to identify trends and opportunities for improvement.
Collaborated with other departments such as marketing and finance in order to drive sales growth initiatives forward.
Trained and developed new team members to improve product knowledge and selling abilities.
Coordinated cross-functional teams to develop new processes and improve existing ones.