Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Trezion Dewar

East Hartford,CT

Summary

Versatile team member offering over 6 years of experience handling tasks smoothly and efficiently. Successfully providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Server

Red Robin
09.2024 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Managed large parties for more than 15+ guest.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Hostess

Olive Garden Restaurant
08.2020 - 05.2021
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Attentively served food and drink orders to guests
  • Managed over 45 reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Answered customer questions about hours, seating, and menu information
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Efficiently managed wait list, helping reduce overall wait time by 50%.

Cashier/Cook

Jersey Mike's Subs
12.2018 - 08.2020
  • Greeted customers entering store and responded promptly to customer needs.
  • Served guests efficiently, handling busy hours with ease
  • Maintained the kitchen, clean and organized
  • Prepared orders using client indication
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.

Fulfillment Associate

Amazon Fulfillment Center
10.2021 - 07.2022
  • Selected and filled over 1000 orders per day from stock to fulfill customer requirements.
  • Followed procedures at all times for personal and team safety.
  • Received and reviewed new orders, located requested merchandise, and promptly initiated processing.
  • Communicated with other departments to facilitate fulfillment activities and address issues.
  • Increased productivity by 106%

Warehouse Associate

Macys Logistics Warehouse
02.2021 - 10.2021
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Worked safely around moving machinery.
  • Assembled orders and packed items for shipment, conveying orders to shipping personnel
  • Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
  • Continuously entered manual data

Digital Shopper

Walmart
09.2022 - 05.2023
  • Tracked substitutions and informed customers of changes.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Worked productively with customers to meet order requirements and service expectations.
  • Memorized store layouts and planograms to fulfill orders in 5 minutes or less
  • Loaded and unloaded over 35 orders per day at customer's homes or locations.

Education

Psychology

Manchester Community College
Manchester, CT

High School Diploma -

Manchester High School
Manchester, CT
06.2020

Skills

  • High-Volume Dining
  • Basic Math
  • Multitasker
  • Attention to detail
  • Problem-solving
  • Communication
  • Patience
  • Hospitality and Accommodation
  • Customer Service
  • Time Management Skills
  • Team Contribution
  • Critical Thinking

Certification

FOOD SAFTEY LICENSE (NYC)

Timeline

Server

Red Robin
09.2024 - Current

Digital Shopper

Walmart
09.2022 - 05.2023

Fulfillment Associate

Amazon Fulfillment Center
10.2021 - 07.2022

Warehouse Associate

Macys Logistics Warehouse
02.2021 - 10.2021

Hostess

Olive Garden Restaurant
08.2020 - 05.2021

Cashier/Cook

Jersey Mike's Subs
12.2018 - 08.2020

Psychology

Manchester Community College

High School Diploma -

Manchester High School

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