Tricia Carnes
Dayton
Summary
Results-driven leader specializing in healthcare management and project coordination. Demonstrated ability to oversee daily operations, manage personnel, and ensure compliance with regulations, contributing to the delivery of $234M in healthcare services for 62,000 beneficiaries.
Overview
8
8
years of professional experience
Work History
Flight Chief, Tricare Operations and Patient Admin
88 Medical Support Squadron, USAF
Dayton
11.2019 - 06.2021
- Managed daily operations for 59-member team across nine medical support services, delivering $234M in annual healthcare services to 62,000 beneficiaries.
- Coordinated hospital COVID vaccination efforts, supervising 17 personnel for 850 manhours and updating data for 20,710 vaccinations.
- Served as Base Career Field Manager for Health Services Management, advising leadership on force development, training, and manpower readiness for 39 enlisted members.
- Oversaw the maintenance, storage, and retrieval of electronic inpatient/outpatient medical records in compliance with HIPAA, DoD, and regulatory standards.
- Monitored workload, performance metrics and customer services standards to improve patient satisfaction and operational efficiency.
Superintendent, 31 Fighter Wg Plans & Prgms
USAF
Aviano
08.2017 - 10.2019
- Defined and monitored personnel and project schedules to ensure on-time project completion.
- Facilitated team collaboration to enhance communication and project efficiency.
- Implemented standard operating procedures to enhance workflow efficiency.
- Managed multiple projects simultaneously using effective resource planning techniques.
- Coordinated installation activities for projects to promote smooth workflow and achieve quality standards.
Superintendent, 31st Aerospace Medical Squadron
USAF
Aviano
08.2015 - 07.2017
- Conducted regular meetings with team members to review progress and address any issues or concerns.
- Defined and monitored personnel and project schedules to ensure on-time project completion.
- Developed strategic plans to optimize resource allocation and enhance operational efficiency.
- Coordinated training programs for personnel on safety and regulatory compliance.
- Managed inspections and evaluations to ensure adherence to operational standards.
- Managed multiple projects simultaneously using effective resource planning techniques.
Flight Chief, 10th Medical Information Services
USAF
Colorado Springs
01.2013 - 07.2015
- Analyzed flight data to inform decision-making and improve operational efficiency.
- Oversaw team training and ensured compliance with safety regulations and procedures.
- Led cross-functional teams to develop strategic initiatives and improve organizational efficiency.
- Oversaw budget management and resource allocation for various departmental projects.
- Facilitated collaboration between teams by encouraging open communication channels.
- Developed and implemented comprehensive strategies to improve operational processes and organizational efficiency.
Education
Associate of Applied Science -
CCAF
01-2010
Bachelor of Science - Clinical Psychology
University of Maryland, College Park
College Park, MD12-2009
Skills
- Healthcare management
- Personnel management
- Medical records compliance
- Project scheduling
- Resource allocation
- Multitasking skills
Timeline
Flight Chief, Tricare Operations and Patient Admin
88 Medical Support Squadron, USAF
11.2019 - 06.2021
Superintendent, 31 Fighter Wg Plans & Prgms
USAF
08.2017 - 10.2019
Superintendent, 31st Aerospace Medical Squadron
USAF
08.2015 - 07.2017
Flight Chief, 10th Medical Information Services
USAF
01.2013 - 07.2015
Associate of Applied Science -
CCAF
Bachelor of Science - Clinical Psychology
University of Maryland, College Park