Tricia Christensen

Establishing strong relationships with students and staff across all grade levels as needed

I've often been a great listener ,while encouraging students to be their best

• Assisted lead teachers in implementing behavior management strategies to maintain a positive classroom environment.
• Managed small groups of students during specialized instruction periods focused on targeted skill development areas such as reading or math remediation.
• Maintained accurate records of student progress, behavior incidents, and IEP modifications in compliance with school and legal requirements.

• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
• Responded to customer requests for products, services, and company information.