Tricia Mays

• Assisted customers in locating products and answering inquiries to enhance shopping experience.
• Maintained organized sales floor by restocking merchandise and ensuring product displays were visually appealing.
• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Rotated stock and restocked shelves to maintain product availability and store appearance.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.

I was a manager at Cato’s fashion for three years i have experience in

• Led sales team to exceed monthly targets through strategic planning and execution.
• Implemented customer feedback systems, improving service delivery and addressing client concerns promptly.
• Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
• Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
• Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
• Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.
• Achieved significant cost reductions by negotiating better terms with suppliers and vendors.
• Enhanced sales team morale and cohesion, organizing team-building activities and maintaining open communication channels.
• Built relationships with customers and community to establish long-term business growth.
• Achieved sales goals and service targets by cultivating and securing new customer relationships.
• Resolved problems with high-profile customers to maintain relationships and increase return customer base.
• Collaborated with upper management to implement continuous improvements and exceed team goals.
• Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
• Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
• Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.